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No7 Counter Manager

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Boots

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Location:
United Kingdom , London, Olympic Park Westfield Stratford City

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

This is a high-profile No7 Counter Manager role based at Westfield Stratford, one of the UK’s most dynamic retail destinations with excellent transport links across London and beyond. You’ll be working in a brand-new, modern Beauty Hall as part of a collaborative and supportive team, in an environment that champions energy, creativity, and ambition. This role is ideal for a commercially minded leader with a strong sales focus, who thrives on driving performance and maximizing opportunities. You will empower and develop your team through industry-leading training and coaching, inspiring them to deliver outstanding customer experiences while consistently achieving and exceeding sales targets. Exciting No7 Counter Manager role helping customers with skincare and beauty needs. You will be responsible for driving sales and inspiring and motivating your team to achieve and exceed targets. With a love for makeup and skincare, you will delight in creating authentic relationships with customers, delivering a great experience and coaching your team to be the best they can be.

Job Responsibility:

  • Work with your regional manager to create business plans and drive in store promotions and No7 offers
  • Lead by example and inspire and motivate your team to achieve and exceed their sales targets and goals
  • Get stuck in selling products and providing personalised consultations using the latest skincare, make up and beauty products
  • Ensure your team of advisors provides the best customer service and creates strong connections so that they keep coming back
  • Create a vibrant and supportive working environment by nurturing relations with your store team, sharing knowledge and tips and celebrating individual and team success
  • Make sure your counter is always clean, well-stocked and beautifully presented to showcase the range of No7 skincare and beauty products
  • Complete our award-winning 12- month Skin School development programme
  • Be an enthusiastic ambassador for the No7 Brand – we’re proud of our heritage and the cutting-edge science and technology behind our products and we want you to be too.

Requirements:

  • Management or team leader experience in a retail or customer service setting
  • Demonstrable experience working with business plans and achieving sales targets
  • Ability to inspire and motivate teams to deliver against sales objectives
  • Enjoy sales and selling - you will work alongside your team to meet your KPIs
  • A passion for makeup, skincare and the No7 brand
  • Comfortable approaching customers and applying make-up and skincare
  • Able to communicate with a wide variety of people from your team to customers to regional and store managers
  • Enthusiasm for your ongoing learning and development journey - the desire and motivation to expand your makeup and skincare knowledge and share this with customers is a must.

Nice to have:

  • Counter manager experience specifically
  • Experience coaching teams and reviewing individual and team performance.
What we offer:
  • Generous employee discount on our own brands and partner businesses
  • Your own quarterly allocation of No 7 products for you to try out at home and further share your insights with your customers
  • Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
  • You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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