Nightshift Operations Executive, Office Angels

Office Angels

Location:
United Kingdom, Feltham

Category:
Logistics

Contract Type:
Not provided

Salary:

34000.00 - 40000.00 GBP / Year

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Job Description:

Our client is seeking a highly organised and experienced Nightshift Operations Executive to join their logistics team. This role is ideal for someone with strong AOG/NFO and express logistics knowledge, excellent communication skills, and a proactive approach to customer service and customs compliance.

Job Responsibility:

Deliver exceptional customer service to express clients during night operations
Manage the shared operational inbox and ensure timely responses to all enquiries
Resolve operational issues and customer concerns efficiently and professionally
Ensure accurate and timely sales invoicing and job costing
Process import/export documentation and submit customs entry declarations
Maintain up-to-date knowledge of market trends, services, and internal processes
Build and maintain strong internal and external relationships
Document client-specific business processes and requirements
Conduct self-audits to ensure compliance with HMRC export/import regulations
Monitor and manage inbox activity to ensure prompt and accurate communication

Requirements:

Strong communication and organisational skills
In-depth knowledge of AOG/NFO and express logistics operations
Professional approach to high-pressure situations
Solid understanding of HMRC customs procedures, including import/export entry submissions
Proficient in Excel, CRM systems, BoxTop, and CDS
Customer-focused with a proven ability to build and maintain strong client relationships in a target-driven environment

Additional Information:

Job Posted:
July 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Nightshift Operations Executive