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360 Resourcing Solutions · Hospitality and Tourism

Nights Team Member

United Kingdom, Cardiff Employment contract 12.30 GBP / Hour · Job Posted May 27, 2026

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Job Responsibility

Happy with flexible working
Support with day to day operations
Be the first point of contact for the guest experience
Dealing with guest queries and complaints
Inspecting rooms and communicating to maintenance or housekeeping with any issues
Ensuring positive guest experiences, resulting in 5* reviews
Ensuring smooth process through Apaleo (hotel booking system)

Requirements

Happy with flexible working
Support with day to day operations
Be the first point of contact for the guest experience
Dealing with guest queries and complaints
Inspecting rooms and communicating to maintenance or housekeeping with any issues
Ensuring positive guest experiences, resulting in 5* reviews
Ensuring smooth process through Apaleo (hotel booking system)

What we offer

Competitive salary with bonus
The opportunity to join an international team, with real potential to grow your career on a global stage
An entrepreneurial working environment with opportunities to get involved in all areas of the business
Eye Test Vouchers
Bike to work scheme
Life Assurance scheme
Staff discount on hotel stay
Social event throughout the year to include team engagement day out, summer party, & Christmas event
Pension
Training and development opportunities
Employee Assistance Programme available including structured counselling sessions

360 Resourcing Solutions - All Job Offers

12.30 GBP / Hour · Cardiff

Nights Team Member

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