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Wilde Aparthotels Logo Wilde Aparthotels · Hospitality and Tourism

Nights Team Leader

United Kingdom, Manchester · Job Posted March 26, 2026
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Job Description

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller. Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of. We’re now hiring a Night Team Leader to help shape the Staycity guest journey.

Job Responsibility

  • Keep the team up to date about departmental, hotel and company activities through daily communications including financial feedback, customer feedback, and guest feedback reports
  • taking appropriate actions for improvement
  • You will be responsible for verifying payments upon guest check-in at night, following established procedures for various payment methods
  • Anticipate and address any issues that may arise during the night to safeguard the well-being and satisfaction of our guests throughout their stay

Requirements

  • 2+ years experience in a similar role, ideally within the hotel or hospitality sector is required
  • Knowledge of Front Office operations

What we offer

  • Paid family leave (>1 year of service)
  • Flexible working patterns
  • Bonus scheme that rewards high performers
  • - based on our core values and tied to individual property goals
  • Discounted rates for overnight stays for you, your family and friends
  • Refer and earn scheme - earn up to £/€550
  • Cycle to work scheme- to support a healthy lifestyle and our planet
  • Education Support to help you foster new skills
  • Volunteer days: 2 paid volunteer days per year
  • Support for you and your family when you need it with our Employee Assistance Program (EAP)
  • An extra day off to celebrate your birthday
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