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Nights Manager

United Kingdom, Edinburgh Employment contract 29500.00 - 31000.00 GBP / Year · Job Posted May 16, 2026
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Job Description

We have a fantastic new vacancy for a Nights Manager at Courtyard by Marriott Edinburgh West. Courtyard by Marriott Edinburgh West is a 160 bedroom hotel which is situated on the leafy Heriot-Watt University campus, with a state-of-the-art lobby and 'The Avenue' at the centre of it all. Courtyard by Marriott Edinburgh West is managed by Lighthouse Hotel Management, which is the operational arm of the Molo Hotel Group.

Job Responsibility

  • Front Desk Excellence: Reporting directly into the Front Office Manager, you'll lead a team of enthusiastic front Night Auditors, inspiring them to provide outstanding service with a smile
  • Guest Engagement: As a face of our hotel, you will greet each guest with a smile, anticipating their needs, and go above and beyond to exceed their expectations
  • Supervision and Training: You'll oversee the daily operations of the reception desk throughout the night, guiding and mentoring the Night Auditors to deliver exceptional service
  • Problem Solving: With a keen eye for detail and exceptional problem-solving skills, you'll handle guest requests, complaints, and challenging situations with grace and efficiency
  • Collaboration: You'll collaborate closely with various departments, namely the day time reception team.

Requirements

  • Previous experience in a similar role would be desirable, but not essential as full on the job training will be provided
  • Excellent communication skills in English, both verbal and written
  • Additional language proficiency is a bonus
  • A passion for delivering exceptional guest service with a friendly and approachable demeanour
  • Strong organizational skills and the ability to multitask in a fast-paced environment
  • Proficient computer skills, including knowledge of hotel management systems
  • Flexibility to work varying shifts, including weekends and holidays, as our hotel operates 24/7.

Nice to have

Additional language proficiency is a bonus

What we offer

  • Competitive salary and opportunities for career growth within Lighthouse Hotel management family
  • Enhanced benefits for all employees – including 24/7 access to an online GP
  • Extensive training and development programs to enhance your skills and knowledge
  • Employee / Friend & Family discounts on hotel stays and dining
  • Vibrant and inclusive work environment with a diverse team
  • Employee recognition programs to celebrate your achievements
  • Uniform and Meals provided on duty
  • Death in Service benefit for contracted employees
  • And many more great benefits!

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