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Nightlife hostess host waitress waiter

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Maison Estelle

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Maison Estelle is a private members’ club set in a Grade I-listed Georgian townhouse on Grafton Street, Mayfair. A ‘hosted home’, bringing people together that have plenty to say and nothing to prove. A new school club (no rules), with old school values of personalised service and discretion.

Job Responsibility:

  • Creating an exceptional experience for members and their guests
  • Up-selling products as and when appropriate in a subtle and conversational manner
  • Taking accurate food and drinks orders, using our till system, ordering slips or by memorisation as appropriate
  • Removing dirty items from tables to avoid clutter in a timely manner
  • Feeling empowered to make a decision that will enhance the member experience or defuse any complaints which may arise
  • Being an ambassador for Maison Estelle as well as someone who embodies our values and commitment to our teams both when at work and when not
  • Demonstrating a positive and proactive approach to work
  • Continually improving service by communicating and assisting individuals to understand and anticipate member needs

Requirements:

  • Excellent time-management skills
  • comfortable prioritising what is important during busy periods
  • Obsessive about attention to detail
  • Excellent communication skills and comfortable talking to colleagues, senior management, and engaging with members
  • A genuine passion for hospitality and hosting
What we offer:
  • Exclusive staff rates and biannual socials
  • Stocked colleague spaces and staff food
  • Engage in forums shaping The Estelle Way
  • Biannual company socials plus smaller social and sports groups
  • Exclusive staff rates and F&B discounts across Ennismore brand
  • Birthday day off
  • Fed during your shift
  • Pension, health cash plan and life assurance schemes
  • 28 days holiday, inclusive of bank holidays, which increases with length of service
  • Recommend-a-friend bonus scheme
  • Inclusion in tronc scheme

Additional Information:

Job Posted:
April 11, 2026

Expiration:
May 09, 2026

Work Type:
On-site work
Job Link Share:

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