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The evening planner is responsible for the efficient coordination and optimization of transport and/or delivery operations during evening hours, ensuring a smooth flow of deliveries and pickups. Additionally, they ensure cost management to maximize all resources at their disposal.
Job Responsibility:
Plan and modify delivery and loading schedules and routes as efficiently as possible
Process urgent transport requests as a priority
Optimize the use of the vehicle fleet (trucks + trailers) to minimize costs and delays
Manage volume fluctuations with external partners as needed
Breakdown/incident management: quickly coordinate roadside assistance with the garage and plan operations to minimize costs and maintain customer service
Communications management (Isaac/telephone), being constantly available to answer driver calls
Directly observe and track driver performance (punctuality, efficiency, KPIs, etc.) and report training needs to driver compliance as required
Regulatory compliance, ensuring that driver hours of service comply with strict road transport legislation
Requirements:
Good knowledge of the transport sector in general, with atleast 3 years experience
Excellent knowledge of various transportation softwares
Bilingualism (French and English)
Strong customer service and negotiation skills
Ability to work as part of a team
Nice to have:
Good knowledge of the territory (asset)
Degree in transportation and logistics / supply chain (asset)