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The role of a Facilities Night Supervisor is to lead and supervise the performance of the Out of hours facilities technician team which carry out diverse maintenance and repair tasks in both the residential or commercial areas across the business, covering minor plumbing (leaks/toilets/isolation), electrical (bulbs/smoke/alarms/fuses/isolation) carpentry (shelves/doors/cabinets), painting (preparation/decorating) and general upkeep works including gardening or appliance installation. The role requires strong practical skills with an experienced broad skillset. This role is expected to be an on the tools role contributing practically to the tasks of the facilities department.
Job Responsibility:
Lead and supervise the performance of the Out of hours facilities technician team
Carry out diverse maintenance and repair tasks in both the residential or commercial areas across the business
Provide co-ordination of immediate response out of hours across the resort, identifying issues, mitigating risk and implementing the escalation plan when required
Be the lead point of contact for out of hours contractors working on resort
Work closely with the Facilities assistant managers and Facilities managers to carry out planned strategic maintenance across resort
Fixing dripping taps, unblocking sinks and isolations
Fixing/replacing toilets, toilet cisterns and clearing drains
Replacing light fixtures, replacement of bulbs, fuses and the isolation of services
Hanging pictures/mirrors and location of case goods, preparing/replacement of door handles and ironmongery, installing shelves, curtain rails assembling furniture and basic cabinet works
Painting/decorating and mastic works to minor areas, preparation and making good to walls including filling, sanding and decoration
Groundskeeping including basic gardening, gutter clearance, external cleaning and changeable weather preparations
Movement/replacement of furniture and case goods
Ensure all tasks are carried out ensuring H&S requirements are meet
Ensure appropriate cordon areas are put in place
Support operational teams with repair needs for day to day tasks in residential/commercial areas and events, entertainment and seasonal attractions as required
Ensure tools, materials and parts are available and stock levels maintained
Ensure all items used adhere to Brand Specifications
Work collaboratively with the wider facilities and projects team
Ensure minimal disruption to guests and operations when completing works
Undertake any reasonable duties as directed by the Butlins leadership team
Work in a professional and guest-focused manner when operating in public areas
Provide advice and support to resort departments
Maintain high standards of housekeeping in all work areas
Requirements:
NVQ L2 or equivalent experience in plumbing
NVQ L2 or equivalent experience in painting and decorating
NVQ L2 or equivalent experience in carpentry
Demonstratable experience of leading teams
Strong fault-finding and problem-solving skills
Ability to work independently and prioritise workload
Good communication and teamwork skills
Flexible approach to working hours and operational demands
Understand and interpret technical drawings/instructions/process
Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc
Experience of permit to work process and contractor management