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WHSmith Group Logo WHSmith Group · Sales

Night Team Sales and replenishment assistant

United Kingdom 12.25 GBP / Hour · Job Posted April 02, 2026
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Job Description

Roles available on either a 4 on 4 off shift rotation of 12 hour shifts 8pm - 8am or on a set basis e.g. Tue - Sat 10pm - 6:30am. Hours worked between Midnight and 5am receive an additional hourly supplement of £1.50 per hour. The role involves both customer service activity and stock replenishment as the stores trade between 3am and the last scheduled flight. The assistant will provide exceptional customer service and work independently or as part of a team to deliver fantastic store standards.

Job Responsibility

  • Delivering exceptional customer service
  • Carrying out stock replenishment
  • Ensuring store areas remain tidy and inviting
  • Meeting high standards of display and visual merchandising
  • Supporting colleagues as part of a team

Requirements

  • 5 years continuous references (employment or education) without gaps
  • Criminal Records Bureau Check
  • Photographic ID (passport or UK Driving Licence)
  • Passion for exceptional customer experience
  • Confident communication within a team
  • Motivated to achieve results and standards
  • Adaptable to meet company requirements and goals

What we offer

  • Pension scheme
  • Paid annual leave
  • Employee discounts
  • Range of deals from retail partners
  • Employee Assistance Programme (support for physical, mental, or financial wellbeing)
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