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Night Support Coach

United Kingdom, Havering Employment contract 27000.00 GBP / Year · Job Posted March 21, 2026
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Job Description

We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) covering the night shift on a rolling rota. You will play a key role in supporting our residents who have left prison and are based within a residential setting to reintegrate into the community. You will develop and engage with our residents to produce tailored support plans which support their individual needs in successful rehabilitation and reintegration within the community. You will identify their needs, goals and skills, and then support and motivate them to achieve their potential. The service holds a strong focus on public protection and effective risk management.

Job Responsibility

  • Ensuring the safety and wellbeing of residents and participants at all times
  • Engaging with residents throughout the night, ensuring they are adhering to their license conditions
  • Be a valued and reliable member of the team on the night shift, completing handovers for day colleagues for a seamless service
  • Building trusting professional relationships with residents, helping them to achieve their goals and aspirations
  • Focusing on empowering our residents to take control over their lives and meet their personal goals
  • Keep support plans updated on our online portals as appropriate

Requirements

  • Understanding of the housing and social needs of people who have recently been released from prison
  • Ability to build meaningful professional relationships and rapport with people from varying backgrounds
  • Ability to create tailored support plans to support rehabilitation and reintegration within the community
  • Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
  • Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
  • Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
  • Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

What we offer

  • 25 days (Full time equivalent) annual leave, increasing with the length of service
  • Employer Pension Contribution
  • Eligibility to register with Blue Light Discount Card
  • Access to discounted tickets for music events, shows, sports and more
  • Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
  • Training and Development, including access to courses, upskilling, and progression plans
  • Employee Assistance Programme, including counselling
  • Life Assurance Scheme
  • Cycle-to-work scheme
  • Annual Staff Awards
  • EDI Ambassador programme

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