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Night's Housekeeper

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Baxter Storey

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Location:
United Kingdom , London Heathrow

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

13.80 GBP / Hour
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Job Description:

At BaxterStorey, we believe that creating a lasting impression for our customers is not possible without the support of the entire team. That’s why we’re looking for a Night Housekeeper who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for exceptional experiences and creating unforgettable moments.

Job Responsibility:

  • To clean as appropriate all surfaces, furnishings and fittings using the specified equipment and cleaning products
  • To maintain sufficient supplies of cleaning materials and consumables relevant to the working area and ensure that they are stored safely and securely at all times
  • To use, maintain and ensure the safe storage of cleaning equipment and to report defects to the appropriate person
  • To provide a friendly, efficient and hygienic service to all customers
  • Set up tables, chairs, and other lounge furniture and arrange them appropriately
  • Clean and sanitize toilet cubicles, showers, tables, counters, and service areas regularly
  • Communicate effectively with team members to ensure smooth operations
  • Maintain a positive work environment by fostering teamwork and cooperation
  • Be aware of COSHH regulations and use appropriate protective equipment when using chemicals
  • Adhering to dress code policies. Demonstrate excellence
  • Adhere to health & safety and hygiene regulations to maintain a safe environment
  • Follow proper hand hygiene procedures and maintain personal cleanliness
  • To treat your team members as you would expect to be treated
  • To co-operate with all team members and undertake duties in the cleaning areas as requested to ensure an efficient and effective service is delivered at all times
  • To assist and share knowledge and experience with team members as required
  • To report any accidents or near misses to your Supervisor as soon as they occur
  • To ensure compliance with all instructions relating to the use and storage of materials/equipment necessary for cleaning tasks
  • To complete training courses as required
  • To rigorously follow the location cleaning schedules

Requirements:

  • Previous experience in a similar role, preferably in a hotel or busy setting
  • Excellent communication and interpersonal skills
  • Strong attention to detail and ability to multitask in a fast-paced environment
  • Friendly and approachable demeanor, with a genuine desire to provide exceptional customer service
  • Ability to work well under pressure and handle customer complaints effectively
  • GCSE education or above
  • Excellent organisational and time management skills, with the ability to multitask and prioritise tasks in a fast-paced environment
  • Ability to work independently as well as part of a team, demonstrating a cooperative and positive attitude
  • Willingness to learn and progress
  • Be honest and trustworthy
  • Team player
  • Respectful
  • Flexible and adaptable to change
  • Possess cultural awareness and sensitivity
  • Demonstrates sound work ethics
  • Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations
What we offer:
  • 28-day holiday, including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days of grandparent leave
  • 24 weeks’ enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeship opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our Perkbox app
  • high street shops, holidays & cinema
  • Wellbeing hub
  • Access to an employee assistance programme
  • Cycle to work scheme

Additional Information:

Job Posted:
January 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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