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Four Seasons Logo Four Seasons · Gastronomy

Night Room Service Server

United Kingdom, London Employment contract 36500.00 GBP / Year · Job Posted May 26, 2026
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Job Description

Four Seasons Hotel London at Park Lane is seeking a Night In Room Dining Server to join our team. This role is ideal for a service‑focused professional who enjoys working independently, takes pride in presentation, and thrives in a calm overnight environment. As a Night In Room Dining Server, you will deliver a refined, seamless dining experience directly to our guests’ rooms. You will act as a key point of contact overnight, ensuring service is prompt, discreet, and aligned with Four Seasons standards. Working across the full guest journey, from order to delivery, you will anticipate needs, provide knowledgeable recommendations, and create a personalised and comfortable experience for every guest.

Job Responsibility

  • Deliver food and beverage orders to guest rooms with professionalism, care, and attention to detail
  • Set up and present in room dining service to Four Seasons standards
  • Provide confident menu and beverage knowledge, offering recommendations where appropriate
  • Anticipate guest needs and respond promptly to requests
  • Maintain discretion, calmness, and a polished presence throughout overnight service
  • Ensure correct billing and payment procedures are followed
  • Support preparation and organisation of the In Room Dining service area
  • Collaborate with the kitchen and wider team to ensure smooth and timely execution

Requirements

  • Previous experience in Food and Beverage or In Room Dining in a luxury environment
  • Strong communication skills and confident guest interaction
  • Ability to work independently and take ownership overnight
  • High standards of presentation and attention to detail
  • Calm, professional, and service‑driven approach
  • Willingness to work a permanent night shift schedule
  • Right to Work in the UK

What we offer

  • £36,500 annual package inclusive of base salary and service charge
  • Structured 40 hour working week
  • Excellent training and clearly defined career development pathways
  • Strong internal progression opportunities across London and the global Four Seasons portfolio
  • Holiday entitlement increasing with service up to 33 days
  • Company Sick Pay, increasing with service
  • Life insurance while on duty
  • Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
  • 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
  • Complimentary meals while on duty in Zest, our staff cafeteria, with refreshments available throughout the day
  • Access to Wellhub for fitness, mindfulness, therapy, nutrition, and sleep support
  • Bupa Dental Cover or Bupa Cash Plan
  • Enhanced maternity and paternity pay
  • Uniform with complimentary professional dry cleaning from day one
  • Season Ticket Loan and Cycle to Work scheme
  • Access to Stream for greater pay flexibility and discounts
  • Employee recognition programmes including monthly awards and events
  • Annual themed team events plus regular social, charitable, and sporting activities
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