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Night Receptionist

apexhotels.co.uk Logo

Apex Hotels Ltd

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Location:
United Kingdom, Edinburgh

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

13.00 GBP / Hour
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Job Description:

You will receive a warm welcome into the Apex family on joining us as a Night Receptionist in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Guest Services Team as we believe it is our personality, style and friendliness that makes Apex Hotels. You will meet great people, have fun at work, develop new friendships, learn new skills. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.

Job Responsibility:

  • Greet our guests with a friendly hello and an infectious smile
  • Ensure that the Guest Check in/out procedure is seamless
  • Provide accurate information to Guests regarding the local area as well as offering an excellent overall knowledge of all Hotel facilities and services
  • Answer phone calls and emails
  • Create brilliant customer service and a fun environment in order to promote guest loyalty
  • Ensure the building is safe and secure overnight and that all guests requirements are catered for

Requirements:

  • Can deliver excellent standards
  • Uses initiative
  • is self-aware and able to evaluate their own work
  • has a customer service attitude
  • has the ability to multi-task and organise a variable work load
  • provides excellent attention to detail
  • holds a genuine desire to provide a Warmer Welcome to our guests
What we offer:
  • 29 days holiday
  • Training and development from day one
  • Employee events and celebrations
  • Inhouse company interactive employee communication APP
  • Entry to our state-of-the-art gym and pools
  • Healthy meals to enjoy while you're working
  • Access to an external Employee Assistance Programme
  • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
  • £200 referral bonus when your friends or family join the team
  • Contributions to a pension scheme
  • Employee of the quarter and annual recognition schemes
  • Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family
  • Involvement in our employee recognition schemes
  • Long service recognition
  • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
  • 50% discount in our restaurants
  • Cycle to Work Scheme
  • Discounted room rates for employees, friends, and family
  • Spa treatments and product discounts
  • Life Assurance cover

Additional Information:

Job Posted:
December 19, 2025

Expiration:
January 22, 2026

Employment Type:
Parttime
Work Type:
On-site work
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