Night Receptionist Job at Apex Hotels Ltd (Bath)

Night Receptionist

As a Night Receptionist, you will be responsible for delivering a high level of ...

Location

United Kingdom , Dunblane

Salary:

13.27 GBP / Hour

Apex Hotels Ltd

Expiration Date

July 10, 2026

Requirements

Can deliver excellent standards
Uses initiative
is self-aware and able to evaluate their own work
has a customer service attitude
has the ability to multi-task and organise a variable work load
provides excellent attention to detail
holds a genuine desire to provide a Warmer Welcome to our guests

Job Responsibility

Delivering a high level of service to all our guests
Working in Reception and offering a warm welcome to all our guests
ensuring the building is safe and secure overnight
ensuring all guests requirements are catered for
Greet our guests with a friendly hello and an infectious smile
Ensure that the Guest Check in/out procedure is seamless
Provide accurate information to Guests regarding the local area as well as offering an excellent overall knowledge of all Hotel facilities and services
Answer phone calls and emails
Create brilliant customer service and a fun environment in order to promote guest loyalty

What we offer

29 days holiday
Training and development from day one
Employee events and celebrations
Inhouse company interactive employee communication APP
Entry to our state-of-the-art gym and pools
Healthy meals to enjoy while you're working
Access to an external Employee Assistance Programme
Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
£200 referral bonus when your friends or family join the team
Access to our discounts and wellbeing platform Treat Yourself Here

Fulltime

Night Receptionist

We are recruiting a Night Receptionist, to be totally customer focused by consis...

Location

United Kingdom , London

Salary:

14.08 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Knowledge of Oracle Opera 5 and Microsoft 365 is a required skill
Proof of your eligibility to work in the United Kingdom
Receipt of two satisfactory references

Job Responsibility

Daily operations to brand and legal standards across Reception and F&B
Follow departmental operating standards and procedures
Ensure compliance with fire safety, food safety, licensing laws, health & safety, and employment legislation
Respond to audit results and ensure consistent hygiene and operational standards

What we offer

Exclusive Discounts & Perks – Special rates at Marriott & Vertiq Hospitality Partners, and access to a benefits platform with discounts on shopping, gym memberships, holidays
Health & Wellbeing – Free medical plans, workplace pension, financial advice and free Headspace app subscriptions, free counselling sessions to support your mental health
Career & Growth – Ongoing training, development programs, and a supportive work environment to help you thrive
Healthcare Plan

Night Receptionist

The Night Receptionist / Nachtmitarbeiter Rezeption role is vital to our success...

Location

Germany , Berlin

Salary:

13.90 - 14.90 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based
All Documentation required by any Local/Regional/National certifying or Governing bodies in which to operate legally within you units' country
Have an up to date/active bank account in your own name
Be able to converse fluently in English
Where live in accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the hotel/bar
Previous experience in a customer-based role preferred but not essential

Job Responsibility

Booking guests into the Hostel, advising on our offering and services
Assisting guests with enquires and questions – everything from do you have a hairdryer? to when is breakfast serviced?
Managing the Beds and Bars booking system, ensuring all office administration is accurate
Ensuring an effective hand over to the day team
Working with the management team on security and safety
Advising guests on London attractions

What we offer

50% off Food and Drink in all of our bars
50% off St Christopher's Inns accommodation in Europe (and other partners across the world)
Industry-recognised training
Regular incentives and trips away
Employee of the Month, Quarter and Year awards with cash rewards
Free mental health support, counselling and care
Award-winning company development schemes

Fulltime

Night Receptionist

We are looking for a Night Receptionist to join our Front Office team at The Fra...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in a similar role within a luxury hotel or hospitality environment
Excellent communication and interpersonal skills
A confident, energetic, and passionate team player who thrives in a fast-paced environment
Strong attention to detail and problem-solving skills
Ability to work independently during overnight shifts and handle night audit procedures
A genuine passion for delivering exceptional service and hospitality

Job Responsibility

Delivering a warm, professional, and personalized welcome to our guests during overnight hours
Assisting with late check-ins and early check-outs
Handling guest enquiries
Ensuring the smooth and secure operation of the Front Office throughout the night
Maintaining a high level of product knowledge
Managing reservations and guest requests efficiently
Completing night audit procedures
Ensuring all front office processes are carried out in line with standards
Collaborating closely with colleagues across departments

What we offer

Participation in the Tronc scheme, which includes Rooms and F&B service charge and bonus
28 days holiday inclusive of bank holidays, increasing with length of service
Pension scheme and Medicash plans
Great food and drink provided during shift
Refer-a-friend bonus (up to £750)
Colleague discount to all Starhotels Collezione properties around the world

Fulltime

Night Receptionist

The Zurich hotel has been rebranded as of May 2023 to Radisson Hotel and Suites ...

Location

Switzerland , Zurich

Salary:

4500.00 - 4600.00 GBP / Month

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Preferred knowledge about Radisson and ideally with the Emma PMS system
Enthusiasm & a true team player
Service oriented
A valid residence and working permit for Switzerland is required
English and German speaking
Willing to work night shifts, including weekends & festive days

Job Responsibility

Welcome and acknowledge all guests according to company standards
anticipate and address guests' service needs
thank guests with genuine appreciation
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
Process all payment types such as room charges, cash, checks, debit, or credit
Process all check-outs including resolving any late and disputed charges
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Supply guests with directions and information regarding property and local areas of interest
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
Complete designated cashier and closing reports in the computer system. Count bank at the beginning and end of shift. Balance and drop receipts according to accounting specifications

What we offer

Salary according to the Collective Labor agreement L-gav and Hotela
Free parking
25 holiday days based on a full time contract
Cycas smiles Reward & Celebration program
The best project you will ever work on is you! So let us help you grow (internationally) with our guidance and training possibilities
A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self!
Feed your wanderlust with discounts in Radisson & Cycas Hotels

Fulltime

Hotel Night Receptionist

As a Night Receptionist, you will be responsible for providing exceptional guest...

Location

United Kingdom , London

Salary:

36000.00 - 37500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A minimum of 1 years’ experience in a similar role in the hotel industry or luxury guest services environment
Previous experience with Guestline PMS is an advantage
A team player with a motivational spirit, highly appreciated to achieve a high level of service
French language skills are much appreciated
A self-starter who is creative, highly driven, and results-oriented with the ability to be proactive and reactive to both anticipated and sudden changes
A high level of personal integrity and confidentiality
A willingness to have a flexible working pattern to fit in with the needs of the business
Proficiency in the use of Microsoft Office
Flexibility in working hours, with the ability to work 12-hour shifts on a 4 days on, 4 days off pattern to meet the needs of the business

Job Responsibility

Provide exceptional service from the welcome, check-in, during the stay, and check-out service, and ensure that all guest requests are handled in a polite and efficient manner
Be responsible for answering external and internal calls in a professional manner, with a warm and welcoming tone in your voice, providing personalised, informative, and professional service
Assist with rooming and delivering in-room amenities
Escort guests to their room and provide an overview of the room features, including our in-room technology
Responsible for maintaining guests' profiles updated to have an accurate source of information regarding each guest's needs and preferences
Efficiently deal with all administrative tasks of the Front of House, ensuring the accuracy of guest bookings, profiles, accounts, and invoicing/debiting of guests' credit cards
Have the ability to provide our guests with information, directions, recommendations, and make reservations when required
Maintain a constant knowledge about the area, including restaurants, bars, galleries, exhibitions, concerts, shops, etc.
Assist with our VIPs' arrival and coordinate our guests' services on a daily basis, such as pre-arrival emails, VIP reports, personalised guest experiences, room inspections, special room setups, amenities coordination, welcome letters, welcome gifts, follow-up during their stay, post-stay follow-up, etc
Handle guests' complaints brought to your attention with a professional, personalised, and empathetic attitude

What we offer

Enhanced annual leave, increasing with length of service
Complimentary meals whilst on duty
Employer pension contribution (3%)
Complimentary dry cleaning
Enhanced maternity and paternity pay
Ongoing learning and professional development opportunities
Employee recognition programmes, including long service awards and appreciation initiatives
A vibrant social calendar with team events, seasonal celebrations and company updates
Access to the CODE App, offering exclusive discounts across restaurants, hotels, and experiences in the UK
Access to the HSF Health Plan, including: Dental reimbursement, 24/7 GP advice line and confidential counselling support, including assistance for dependents, Optical reimbursement, Complimentary cover for your partner and children, High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers

Fulltime

Night Hotel Receptionist

Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The ma...

Location

United Kingdom , Witney

Salary:

30804.80 - 33804.80 GBP / Year ▼

Maison Estelle

Expiration Date

July 12, 2026

Requirements

Previous hotel reception experience
Experience of working nights or in a luxury property would be desirable
Experience with Opera/Opera Cloud is advantageous
Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests
Ability to perform under pressure and deliver results to deadlines
Passionate about delivering exceptional guest experience with keen attention to detail

Job Responsibility

Providing an exceptional guest experience
Assist in completing financial and administrative responsibilities during the night shift, including the night audit
Ensure communal areas are prepared, serviced and in immaculate condition in preparation for the next day
Be an ambassador for the front office team

What we offer

Exclusive staff rates and F&B discounts across sister properties
Biannual company socials plus smaller social and sports groups
Estelleversary gifting
Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees
Meals during shift
Cycle to Work scheme
Pension, health cash plan, and life assurance schemes
28 days holiday inclusive of bank holidays
Colleague Forums and Sustainability Committees
Recommend-a-friend bonus scheme

Fulltime

Night Shift Receptionist

NOTO Hotel is not just a place to stay – it’s part of a unique experience. Locat...

Location

Luxembourg , Wickrange

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A friendly, professional, and service‑oriented attitude
Reliability and the ability to work independently
Good English skills (additional languages are a plus)
Interest in hospitality – previous experience is required
Necessity to work night shifts, including weekends and holidays

Job Responsibility

Being the main point of contact for guests during the night
Handling late check‑ins and early check‑outs with confidence
Responding to guest requests and phone calls in a professional manner
Ensuring safety, security, and a peaceful hotel environment
Performing daily closing procedures
Preparing end‑of‑day reports and handing over important information to the morning team

What we offer

A casual position in a modern, dynamic hotel concept
A supportive and international team
A calm night-time working environment with clear responsibilities
An opportunity to gain valuable experience in contemporary hospitality

Select Country

Night Receptionist

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Night Receptionist

Night Receptionist

Night Receptionist

Night Receptionist

Night Receptionist

Night Receptionist

Hotel Night Receptionist

Night Hotel Receptionist

Night Shift Receptionist

Our AI answers in your language