Night Receptionist Job at Apex Hotels Ltd (Bath)

Night Auditor - Receptionist

Night Auditor - Receptionist position at Fairfield by Marriott San Jose Airport ...

Location

Costa Rica , Alajuela

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
Less than 1-year related work experience
No supervisory experience required
No license or certification required

Job Responsibility

Complete end-of-day activities including posting charges to accounts
Run night audit backup and roll the date
Process all payment types such as room charges, cash, checks, debit, or credit
Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
Print contingency lists for emergency records
Sell rooms to guests without reservations
Operate telephone switchboard station
Process wake-up calls and advise guests of messages
Complete Room Rate Variance Report
Process guest check-ins and assign rooms

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy
Global team environment
Career development opportunities

Fulltime

Night Manager

Oversee all overnight Front Office operations ensuring seamless service, strong ...

Location

Greece , Vouliagmeni

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Proven experience in Front Office operations, preferably in luxury hospitality
Strong leadership presence with the ability to supervise, motivate, and develop teams
Deep understanding of guest service standards, night audit processes, and crisis management
Excellent communication and interpersonal skills
Strong organizational and problem-solving abilities
Fluency in English
additional languages are an asset
Able to work overnight schedules, weekends, and holidays
Professional presentation, grooming, and behavior aligned with Four Seasons standards

Job Responsibility

Maintain complete knowledge of all hotel features/services, hours of operation, building history, room types, layouts, décor, rates, packages, promotions, house count, VIPs, and group activity schedules
Demonstrate expert knowledge of Front Office systems and procedures including Opera, Visionline, HotSoS, Mobile Key, and other core operational tools
Regularly tour all hotel areas to monitor departmental operations, guest satisfaction, staff performance, and adherence to standards
Review late arrivals, early next-day arrivals, departures, and room availability to plan and coordinate the next day’s operations
Ensure accurate handling of arrivals, departures, room blocks, billing requirements, and discrepancies while personally managing guest relocations when necessary
Oversee night audit procedures and prepare required accounting reports
Guarantee compliance with all financial and credit procedures
review paid-outs, rebates, petty cash, and cashier transactions to ensure proper approvals and reconciliation
Support and guide the overnight team to deliver Four Seasons service excellence, acting as a mentor, coach, and role model
Conduct spot checks on Night Receptionists and Night Bellmen to ensure brand standards and LQA expectations are consistently met

What we offer

Employee Meals and Uniform & Laundry provided
Ticket Restaurant Monthly Amount of €100
Bus Transportation to/from Elliniko
Monthly Employee Recognition Program
Global career growth opportunities through Task Forces and Transfers
Employee Travel Program (after 6 months: complimentary stays at Four Seasons worldwide)

Fulltime

Front Desk Receptionist

We are currently looking for a Front Desk Agent who shares a passion for excelle...

Location

Bahrain , Bahrain Bay

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous minimum 1 year experience in a 5 star luxury Hotel in the Front Desk or Front Office
The ability to work rotating shifts
Must have strong communication skills, and ability to adapt to constant change within the Hotel
Previous customer experience and ability to work effectively under pressure
Strong attention to detail and problem-solving skills
Must be able to work as part of a team
Good communication skills - Reading, writing, and oral proficiency in the English language
Excellent computer skills, especially Excel proficiency
knowledge of OPERA (or equivalent PMS) and experience in cashiering preferred

Job Responsibility

The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees
The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures
The ability to handle a multitude of keys
The ability to quote and be familiar with room and rate availability for current and future dates
The ability to accept reservations, changes and cancellations in the absence of reservations staff
The ability to select and block rooms for arriving guests
pre-register individuals or groups as required
assist in escorting VIPs and return guests to their rooms as requested
The ability to work closely with the Concierge staff to coordinate the efficient handling of guest luggage and follow up on guest requests
The ability to handle guest problems or complaints

What we offer

Tax free Salary
Service charge
complimentary full board living accommodation in a high quality, well-resourced staff housing
paid home leave tickets
vibrant social and sporting events
free transportation to and from work
end of Service Gratuity
excellent Learning & Development Program
Vibrant staff fitness facilities including Swimming Pool

Fulltime