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We're looking for a friendly, guest focused night-owl who is seeking a new challenge! Not only do you love the calmer atmosphere that a night-shift brings, but because you are always striving for outstanding, you love the space in which it offers you to be able to make sure those smaller details are given the focus they deserve.
Job Responsibility:
Constantly finding innovative ways to put a smile on your customer’s face
Ensuring that every guest experiences a safe visit, exceeding all expectations surrounding cleanliness
Living and breathing outstanding service, instilling trust in your fellow team mates to commit to an outstanding guest experience
Driving sales opportunities and maximising revenue and occupancy levels
Requirements:
Incredible customer service abilities
Confidence to anticipate and deliver on guests needs
Must be a night owl
Enjoy using tech
Great interpersonal and communication skills
Incredibly attentive with guests
Flexible and able to remain focused on results under pressure and to challenging deadlines
Self-motivated and confident
Hard-working but FUN
What we offer:
Discounted hotel stays around the globe, with food and beverage discounts
Attractive discounts across many major retailers, restaurants, and events
FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)
Personal and career development
Round the clock access to the Employee Assistance programme, offering mental health and wellbeing support, financial and legal advice