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Bespoke Hotels Logo Bespoke Hotels · Hospitality and Tourism

Night Porter

United Kingdom, Chester Employment contract · Job Posted May 27, 2026
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Job Description

We are seeking a reliable, self-motivated, and observant Senior Night Porter to join our team in providing exceptional service in a hospitality setting. The ideal candidate will assist in maintaining the cleanliness and functionality of the premises, ensuring a welcoming environment for guests. Our Senior Porters are, greeting late check in guests on entry to the hotel. They provide valet parking, collect and deliver luggage and provide information on the hotel and city centre. In the early hours our Night Porters are cleaning and maintaining 5 star standards within our hotel and for this reason we are looking for candidates who can work independently and enjoy keeping active and busy during the quiet overnight period. They will also be responsible for supporting holiday cover for the Night Management team when required. 32 HOURS PER WEEK ACROSS 4 SHIFTS

Job Responsibility

  • Supervise the team in the absence of Night Management
  • Clean and maintain the lobby, corridors, and other public areas
  • Assist guests with luggage and transportation needs
  • Monitor and address any maintenance issues promptly
  • Support security measures by monitoring premises
  • Provide excellent customer service to guests
  • Assist with deliveries and storage as needed
  • Greeting late check in guests
  • Provide valet parking
  • Collect and deliver luggage
  • Provide information on the hotel and city centre
  • Cleaning and maintaining 5 star standards within our hotel
  • Supporting holiday cover for the Night Management team when required

Requirements

  • At least a years' experience in a similar position
  • ability to deliver great service to our guests
  • passionate about hospitality
  • reliable and willing to learn
  • Proficient in guest services with a focus on hospitality
  • Excellent phone etiquette and communication skills
  • Ability to speak multiple languages is advantageous
  • Experience in a hotel or similar setting is preferred
  • Strong organisational skills
  • Supervisory experience

Nice to have

Ability to speak multiple languages

What we offer

  • Competitive salaries - dependant on experience
  • Access to complimentary Mental Health & Wellbeing services
  • 50% off all Bespoke Hotel Stays, & 25% off for family and friends
  • 50% off all Food & Beverage during Bespoke Hotel Stays
  • A range of local in-house benefits
  • Tips
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