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We know there are those out there that have trouble waking up in the mornings. You might sleep through your alarm and (I'd keep this bit to yourself!) but you might have been told off once or twice for being late… Tut-tut. If this sounds like you, maybe it’s time to change your working hours? Alternatively, you’ll already be an established night-owl who is seeking a new challenge. Not only do you love the calmer atmosphere that a night-shift brings, but because you are always striving for outstanding, you love the space in which it offers you to be able to make sure those smaller details are given the focus they deserve.
Job Responsibility:
Constantly finding innovative ways to put a smile on your customer’s face
Ensuring that every guest experiences a safe visit, exceeding all expectations surrounding cleanliness
Living and breathing outstanding service, instilling trust in your fellow team mates to commit to an outstanding guest experience
Driving sales opportunities and maximising revenue and occupancy levels
Requirements:
Incredible customer service abilities and confidence to anticipate and deliver on guests needs
Need to be a night owl
Enjoy using tech
Love people and have great interpersonal and communication skills
Attentive with guests
Flexible and able to remain focused on results under pressure and to challenging deadlines
Self-motivated and confident
Hard-working but FUN
What we offer:
Discounts across retail, restaurants, events etc
Family and Friends discounts in hotels across the Kew Green Hotels estate
Leisure Club / Gym free membership
International Travel at Employee Rate for other branded hotels within our brand family
Parking on site for free
Meals for free on shift
Progression Room to grow, with opportunities across the UK and internationally