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We’re recruiting for a high performing Night Manager to help our business to continue to grow and succeed. Our colleagues work hard through the night to make sure our stores are ready for the thousands of customers who will walk through the doors the very next day. As Night Manager, it’s your job to lead and empower our colleagues to ensure our stores are always customer ready.
Job Responsibility:
Lead and empower colleagues to always put the customer first and deliver outstanding customer service
Listen and respond to our customers feedback and react accordingly
Ensure market leading availability across the store.
Work with the other Managers in store to lead a supportive and performance driven department
Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
Deliver training to ensure team have the capability and confidence to deliver their role
Enable colleagues to work with confidence across various departments
Identify and develop talent within the department
Build effective relationships with other operating departments
Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
Take a leadership role within the store
Ensure resource is planned thoroughly
Requirements:
Experience of managing a team in a fast paced environment
You will need to be a great communicator who can share knowledge, experience and best practices
You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
You must be adaptable to change, whilst being able to challenge effectively
As a Senior Manager, you will actively listen to and respond effectively to customers and colleagues
Nice to have:
Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.
What we offer:
Competitive salary, plus excellent benefits
generous bonus
attractive pension scheme
private healthcare
10% discount card for your friends or family members giving you 15% off your shopping in Morrisons
range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave