Night Manager Jobs

Marriott Bonvoy

Location:
Australia, Melbourne

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Join us as a Night Manager and feel supported by real career growth in a people first environment. The Westin is committed to empowering guests to enhance their well being when they need it most, even during the quiet hours of the night. As Westin associates, we rise to make each day and each night better for our guests, our communities and each other. Discover a place where you are given a choice to not just work, but to rise.

Job Responsibility:

Oversee all hotel operations overnight (38 hours per week) while upholding the quality and standards of the property
Serve as the senior representative of management during the night shift and guide the night team with steady leadership
Assist guests arriving late or departing early, supporting smooth check in and check out experiences
Respond to guest requests and complaints with calm judgment, record incidents and ensure follow up
Supervise staffing levels and workflow through the night so guest service, operational needs and financial goals remain balanced
Complete night audit duties, balance and reconcile the day's transactions and prepare required overnight reports
Manage late arrivals, early departures, walk ins, no shows and overbooking situations with accurate room allocation and billing
Monitor safety and security overnight by conducting or coordinating regular checks and following emergency procedures
Be an expert on the hotel and the local area so you can guide and reassure guests throughout their stay
Maintain clear communication with day shift leaders through detailed handovers and documentation
Support the wellness focused Westin experience by ensuring a quiet, safe and restful environment for all guests through the night

Requirements:

Experience using OPERA or a similar property management system
Relevant experience in a comparable supervisory or managerial role
Motivated to advance your career
Confident, steady and focused in a fast paced environment
Equipped with practical solutions and a positive attitude

What we offer:

Exclusive staff discounts on food, beverage and hotel rooms across the Marriott International group for you, your family and friends
Access to Life with the Works, offering flexible schedules, varied work locations, sabbatical leave and paid leave during your birthday month
Internationally recognised training programs, strong development pathways and clear career opportunities across Marriott International
Support for your physical, emotional and financial wellbeing through our Employee Assistance Program
Eligibility for Employee Referral Incentives so you can work alongside people you trust
Be part of the largest hotel network in the world, a workplace that values equality, diversity and inclusion

Additional Information:

Job Posted:
November 26, 2025

Expiration:
December 30, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Night Manager

Marriott Bonvoy

Location:Australia, Melbourne

Category:Hospitality and Tourism

Contract Type:Employment contract