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We are currently recruiting for an ambitious and passionate Night Manager who strives to provide and inspire incredible guest service that creates truly memorable experiences for our guests. Join our amazing and diverse team and grow your career with Marriott International, the world’s largest and most celebrated hospitality brand.
Job Responsibility
Serves as the property Manager on Duty, overseeing all property operations ensuring its high quality, as well as maintaining and exceeding standards during the overnight shift
Represent property management in resolving any guest or property related situation
Personally assist in resolving any issues and completing tasks
Provide services that meet and exceed guest expectations at every turn, ensuring ongoing repeat business and loyalty from our guests
Improves service offering from all departments by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Develops specific goals and plans to prioritize, organize, and accomplish their work
Assists Front Office Manager in all areas to ensure a correct and smoothly-operating department
Requirements
High school diploma or GED
at least 4 years experience in the guest services, front desk, housekeeping, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
at least 2 years' experience in the guest services, front desk, housekeeping, or related professional area
Strong interpersonal skills and good people management ability
Being innovative, pro-active and reliable, able to work alone and within a team
Sufficient experience in a similar position and strong Front Office / Managerial experience
An ambassador who must have a passion for hospitality, being a role model as a leader and having a drive for sales
What we offer
Team-spirited co-workers
Encouraging management
Wellbeing programs
Comprehensive Training and Development program
Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries
Recognition programs
Meals at work
Uniform
Enrolment of Perks at Work - Access to unlimited deals of retailers and more