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Night Housekeeping Team Leader

United Kingdom, London · Job Posted June 09, 2026
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Job Description

Maison Estelle is a private members’ club set in a Grade I-listed Georgian townhouse on Grafton Street, Mayfair. A ‘hosted home’, bringing people together that have plenty to say and nothing to prove. A new school club (no rules), with old school values of personalised service and discretion.

Job Responsibility

  • Being responsible for cleanliness, orderliness, and appearance of the entire club and offices
  • Being responsible for the leadership and operational running of the housekeeping department and team with the support of the Director of People and Culture
  • Managing housekeeping budgets, including cost controls with regards to labour, agency, ordering of relevant items and managing of all supplier relationships
  • Ensuring your team and any agency staff working are fully briefed on our expectations prior to the start of their shift and conduct routine inspections
  • Analysing housekeeping products and suppliers and being aware of new trends in the industry making suggestions for improvements
  • Checking for faults or damage and work alongside the Chief Engineer to arrange repairs and routine maintenance work
  • Maintaining a high standard of cleaning and hygiene within our club and offices adhering to COSSH guidelines
  • Participating in vendor sourcing and quality control of all housekeeping department related suppliers
  • Organising routine and specialist cleaning including window cleaning for the club and our offices
  • Being responsible for the organisation, ordering and par levels of inventories for linen, uniform, and all other fixed assets
  • Being an ambassador for our club as well as a strong leader who embodies our values and commitment to our teams
  • Ensuring that company and statutory standards and legislations are adhered to, so that our home, members, and colleagues are always kept safe
  • Suggesting changes or improvements to increase accuracy, efficiency, cost reductions and improving our member experience
  • Assuring completion of weekly scheduling to ensure labour costs are in line with budget
  • Overseeing creation and development of all Housekeeping SOP’s and standards.

Requirements

  • At least 1 year proven experience in a Housekeeping Team Leader role within a luxury / lifestyle hospitality business
  • Excellent time-management skills
  • comfortable prioritising what is important during busy periods
  • Obsessive about attention to detail
  • Excellent communication skills and comfortable talking to colleagues, senior management, and coming front of house to talk to members.

What we offer

  • Exclusive staff rates and F&B discounts across Ennismore brand
  • Biannual company socials plus smaller social and sports groups
  • Birthday day off
  • Staff food during shift
  • Pension, health cash plan and life assurance schemes
  • 28 days holiday inclusive of bank holidays which increases with length of service
  • Recommend-a-friend bonus scheme
  • Inclusion in tronc scheme

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