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Night Front Desk Receptionist

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Four Seasons

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Location:
Czech Republic , Prague

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a Night Front Desk Receptionist, you will be the first and last impression of Four Seasons Hotel Prague. Your mission is to create a seamless arrival and departure experience for our guests while delivering exceptional service that reflects the Four Seasons standard of excellence.

Job Responsibility:

  • Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • resolve minor customer complaints and escalate to superiors if necessary
  • Check guests in and out in an efficient and friendly manner, using guests name whenever possible
  • Assure that guests are assigned the type of room requested and the correct rate is charged
  • Arrange for luggage to be delivered to guest room
  • Issue correct keys to the guest
  • Respond to all guest requests in all channels in an accurate and timely manner
  • Assure that all financial and credit procedures are followed
  • Work closely with other departments to ensure smooth handling of guest luggage, deliveries and special requests
  • Accept reservations, changes and cancellations in the absence of Reservations Department Staff

Requirements:

  • Strong attention to detail, ability to multitask, and thrive in a fast-paced environment
  • Outstanding communication skills and fluency in English
  • Guest-centric mindset and understanding of personalized service
  • Flexibility to work night shifts, weekends, and holidays
  • Previous experience in a Front Office role at a 5-star hotel or luxury environment is an advantage
  • Proficiency in MS Office and Opera PMS
  • Current work authorization in the country of Czech Republic or EU Passport
What we offer:
  • Competitive remuneration
  • Excellent Training and Development opportunities
  • Discover the world with attractive employee rates at Four Seasons Hotels worldwide
  • Complimentary Employee Meals and laundry/dry cleaning
  • Employee benefit cafeteria system

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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