CrawlJobs Logo
360 Resourcing Solutions Logo 360 Resourcing Solutions · Hospitality and Tourism

Night Duty Manager

United Kingdom, London · Job Posted May 04, 2026
Apply Position
Job Link Share

Job Description

International Students House (ISH), based near Regent’s Park in central London, is a vibrant student community offering accommodation, scholarships, and social support to both UK and international students. We are looking for a dedicated Night Duty Manager to play a key role in the daily operations and success of this exciting new venture.

Job Responsibility

  • Conduct regular inspections of the premises, fire exits, and equipment
  • Act as a Fire Marshal, taking control during emergencies and liaising with emergency services
  • Maintain up-to-date Duty Manager records and Health & Safety documentation
  • Act as a First Aider and Mental Health First Aider, providing assistance and support as required
  • Oversee cash floats, restricted keys, and secure storage areas
  • Manage lost property, luggage rooms, and liaise with external security for events
  • Ensure all emergency and security procedures are followed effectively
  • Deliver outstanding service to residents, guests, and visitors
  • Handle complaints, incidents, and maintenance requests, ensuring follow-up and accurate reporting
  • Support other departments (Front Office, Housekeeping, Conference & Events) as needed
  • Assist in training and onboarding new team members
  • Manage reception operations overnight, including check-ins, check-outs, billing, and enquiries
  • Respond to phone and email queries promptly and professionally
  • Maintain accurate records in systems such as StarRez and She Assure
  • Manage post, parcels, and guest sign-ins
  • Support reservations and accommodation requests as required

Requirements

  • Previous experience in customer service at a supervisory level (essential)
  • Experience as a Duty Manager in a hotel or hall of residence (desirable)
  • Strong understanding of Health & Safety practices and legislation
  • Confident computer user
  • knowledge of hotel or accommodation software desirable
  • Fire Marshal, First Aid, and Mental Health First Aid qualifications (training provided if not already held)
  • Excellent communication skills—both written and verbal
  • A second language is a plus
  • Professional, reliable, and calm under pressure
  • Excellent judgement and decision-making skills
  • Flexible and adaptable to changing needs
  • Team player with the ability to work independently
  • Strong commitment to customer care and equality of service

Nice to have

  • Experience as a Duty Manager in a hotel or hall of residence
  • knowledge of hotel or accommodation software
  • A second language
  • Fire Marshal, First Aid, and Mental Health First Aid qualifications

What we offer

  • Meal allowance: £3 per day (redeemable in ISH catering facilities)
  • Holiday: 28 days per year (including bank holidays), increasing annually up to 33 days
  • Pension: Defined benefit contributory pension scheme
  • Healthcare: Company-sponsored healthcare cash plan
360 Resourcing Solutions - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Night Duty Manager

8 matching positions

Night Duty Manager

As a Night Duty Manager, you’ll ensure the safe, smooth, and efficient running o...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in customer service at a supervisory level (essential)
  • Experience as a Duty Manager in a hotel or hall of residence (desirable)
  • Strong understanding of Health & Safety practices and legislation
  • Confident computer user
  • knowledge of hotel or accommodation software desirable
  • Fire Marshal, First Aid, and Mental Health First Aid qualifications (training provided if not already held)
  • Excellent communication skills—both written and verbal
  • A second language is a plus
  • Professional, reliable, and calm under pressure
  • Excellent judgement and decision-making skills
Job Responsibility
Job Responsibility
  • Conduct regular inspections of the premises, fire exits, and equipment
  • Act as a Fire Marshal, taking control during emergencies and liaising with emergency services
  • Maintain up-to-date Duty Manager records and Health & Safety documentation
  • Act as a First Aider and Mental Health First Aider, providing assistance and support as required
  • Oversee cash floats, restricted keys, and secure storage areas
  • Manage lost property, luggage rooms, and liaise with external security for events
  • Ensure all emergency and security procedures are followed effectively
  • Deliver outstanding service to residents, guests, and visitors
  • Handle complaints, incidents, and maintenance requests, ensuring follow-up and accurate reporting
  • Support other departments (Front Office, Housekeeping, Conference & Events) as needed
What we offer
What we offer
  • Meal allowance: £3 per day (redeemable in ISH catering facilities)
  • Holiday: 28 days per year (including bank holidays), increasing annually up to 33 days
  • Pension: Defined benefit contributory pension scheme
  • Healthcare: Company-sponsored healthcare cash plan
  • Parttime
Read More
Arrow Right

Night Duty Manager

Here at New World Northwood we are looking for a part-time night duty manager to...
Location
Location
New Zealand
Salary
Salary:
Not provided
foodstuffs-si.co.nz Logo
Foodstuffs South Island Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hardworking
  • Physically fit
  • Excellent attention to detail
  • Can think on your feet
  • Exceptional organisation and communication skills
  • Previous supervisory experience preferred
  • A good eye for detail
  • Ability to work in a team
  • An understanding of work place safety and food safety requirements
  • Customer focused
  • Parttime
Read More
Arrow Right

Duty Manager (Night)

Serves as the property Manager on Duty and oversees all property operations duri...
Location
Location
Philippines
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4 years experience in the guest services, front desk, housekeeping, or related professional area
  • 4-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 3-5 years experience in the guest services, front desk, housekeeping, or related professional area
Job Responsibility
Job Responsibility
  • Serves as the property Manager on Duty and oversees all property operations during the overnight shift
  • Ensures that the highest levels of hospitality and service are provided during the overnight shift
  • Represents property management in resolving any guest or property related situation
  • Personally assisting in resolving any issues and completing tasks
  • Monitors and ensures compliance with all Guidelines to Operations
  • Ensures all employees are in proper uniform and are properly groomed
  • Ensures employees are working in a safe environment
  • Manages all period-end inventories
  • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
  • Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations
  • Fulltime
Read More
Arrow Right

Duty Manager - Night Shift

Supervise a given shift at the Front Desk. Directs staff that performs the follo...
Location
Location
China , Shenzhen
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Holds diploma/certificate in Hospitality or Tourism Management
  • Excellent communication skills, both written and verbal required in English and Mandarin
  • 2-3 years management experience in a similar position in luxury hotels
  • Good knowledge of Front Office, Guest Services, Executive Floor and Concierge
  • Strong managerial and supervisory skills
  • Good knowledge and very familiar with Opera system
Job Responsibility
Job Responsibility
  • Manages the activities at the Front Desk
  • Ensures communications and follow-up with each shift on any problems, guest requests or special requirements
  • Frequently tours the hotel and monitors the activities of all other departments
  • Personally handles all guest relocations according to established guidelines
  • Resolves customer complaints from all areas of the hotel
  • Assures that all financial and credit procedures are followed
  • Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests
  • Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Complimentary Employee Dormitory
  • Complimentary Employee Shuttle Bus
  • Fulltime
Read More
Arrow Right

Duty Manager (Night)

Serves as the property Manager on Duty and oversees all property operations duri...
Location
Location
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4 years experience in the guest services, front desk, housekeeping, or related professional area
  • OR 4-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 3-5 years experience in the guest services, front desk, housekeeping, or related professional area
Job Responsibility
Job Responsibility
  • Serves as the property Manager on Duty and oversees all property operations during the overnight shift
  • Ensures that the highest levels of hospitality and service are provided during the overnight shift
  • Represents property management in resolving any guest or property related situation
  • Personally assisting in resolving any issues and completing tasks
  • Monitoring Property Operations
  • Supporting Profitability and Revenue Goals
  • Supporting Human Resources Activities
  • Fulltime
Read More
Arrow Right

Night Auditor/ Duty Manager

As Night Auditor/Duty Manager, you will work closely with the Front Office Manag...
Location
Location
United Kingdom , Southend-on-Sea
Salary
Salary:
13.00 GBP / Hour
aimbridgeemea.com Logo
Aimbridge Hospitality EMEA
Expiration Date
July 01, 2026
Flip Icon
Requirements
Requirements
  • Passionate about providing an exceptional guest experience
  • a night owl
  • living through our brand standards
  • personality
  • real flair for hospitality
Job Responsibility
Job Responsibility
  • Ensure safety and security of hotel guests and staff during the night
  • deliver first-class service to all guests
  • ensure a minimum of 2 security checks carried out on each shift with emphasis on fire safety and overall security of the building
  • conduct nightly audit to close the day's business
  • liaise with accounts team to ensure accuracy
What we offer
What we offer
  • Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
  • Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
  • 24/7 access to our employee assistance programme
  • Career and lifestyle breaks
  • Volunteer days – Up to two days per year to support a charity of your choice
  • Paid breaks
  • Starting salary above national minimum wage
  • Flexible working opportunities
  • Parttime
Read More
Arrow Right

Night-shift Chef Duty Manager

Night shift Chef Manager | Amazon EMA4 | Eurest. Salary: £34,000 per annum. Plus...
Location
Location
United Kingdom , Sutton Coldfield
Salary
Salary:
34000.00 GBP / Year
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience as a Head Chef, Chef Manager, or Senior Chef
  • Strong culinary skills with a hands-on approach
  • Experience managing front-of-house operations and customer service
  • Excellent leadership, communication, and organisational skills
  • Ability to make effective decisions in a fast-paced environment
  • Strong knowledge of food safety, health & safety, and compliance standard
Job Responsibility
Job Responsibility
  • Lead all night-time catering operations, taking responsibility for both kitchen and front-of-house services
  • Deliver high-quality food production and provide hands-on culinary support when required
  • Ensure excellent customer service and a seamless customer experience throughout the night
  • Manage stock, food costs, labour budgets, and overall operational performance
  • Drive service standards, client satisfaction, and achievement of KPIs and contract objectives
  • Maintain full compliance with food safety, health & safety, and company procedures
  • Lead, motivate, train, and develop the night team to create a positive, high-performing culture
  • Oversee vending operations, ensuring machines are stocked, compliant, and fully operational
  • Respond effectively to operational challenges and ensure smooth, efficient service delivery at all times
What we offer
What we offer
  • Night Enhancements: 67p per hour (weekday nights)
  • £1.05 per hour (weekend nights)
  • Fulltime
Read More
Arrow Right

Operations Manager - Manager on Duty

Responsible for the daily activities required to run, maintain, and service the ...
Location
Location
United States , Henrico
Salary
Salary:
Not provided
legendsglobal.com Logo
Legends Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree from technical college with major in Management or Maintenance Engineering
  • Minimum of 2 years’ experience in Supervising or Managing in a similar facility
  • Excellent organization skills
  • Ability to prioritize and to handle multiple projects simultaneously
  • Good written, verbal and interpersonal skills required
  • ability to interact with all levels of staff including management
  • Ability to effectively supervise staff
  • Strong customer service skills
  • Professional presentation, appearance, and work ethic
  • Some computer skills
Job Responsibility
Job Responsibility
  • Assists the director in directing, supervising, and scheduling all aspects of operations, including engineering
  • building and grounds
  • technical services
  • event services, including ADA compliance
  • public safety
  • security
  • custodial services and parking departments
  • Coordinates the operations activities with other building departments and show-related contractors
  • Implement facility rules, regulation policies and procedures
  • Anticipate problems and appropriate solutions. Investigates, analyzes, and resolves operational problems and complaints
  • Parttime
Read More
Arrow Right