Night Concierge Job at 360 Resourcing Solutions (Newcastle upon Tyne)

Night Concierge

As Night Concierge, you will be a key ambassador of the hotel during overnight h...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Previous experience in a Concierge or guest‑facing role, ideally within a luxury hotel environment
A strong passion for customer service and personalised guest engagement
Excellent communication and interpersonal skills, with a professional and calm approach
Ability to work independently and make sound decisions during overnight shifts
Strong organisational skills and attention to detail
Good knowledge of London, including key attractions, transport and services (advantageous)
Ability to multitask effectively while maintaining composure in a quiet but dynamic environment
High level of discretion and professionalism
Impeccable personal presentation aligned with luxury standards
A collaborative mindset, ensuring effective communication with day and night teams

Job Responsibility

Respond to guest requests for special arrangements or services, including transportation, dining reservations and personal requests, particularly during overnight hours
Anticipate and fulfil guest needs with efficiency, discretion and a personalised approach
Provide knowledgeable recommendations on the hotel and surrounding area, including late‑night and early‑morning options
Handle all guest calls, messages and requests promptly, ensuring accurate follow‑up and resolution
Coordinate with Front Office, Housekeeping, Security and other departments to ensure smooth operations
Maintain accurate records of guest interactions and update logbooks for effective shift handovers
Resolve guest concerns with professionalism, empathy and a solution‑focused mindset
Maintain a visible yet discreet presence, ensuring guest comfort, safety and wellbeing overnight
Uphold brand standards in service delivery, presentation and communication at all times
Support pre‑arrival preparations and daytime operations through effective overnight planning

What we offer

Competitive salary
Workplace pension
Company sick pay
Additional holiday allowance
Access to BenefitHub's exclusive retail, wellness and travel privileges
Friends & Family preferred rates at Marriott hotels worldwide
Clear pathway for internal promotions and transfers
Cross-department training to refine your craft and broaden your expertise
Expert-led development programmes
Continuous learning through structured programmes

Fulltime

Night Concierge

Temporary Night Concierge position at a high-end residential development in Wolv...

Location

United Kingdom , Wolverhampton

Salary:

13.59 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Excellent communication and customer service skills
Previous experience in concierge, security, or front-of-house roles
Smart appearance and a proactive attitude
Ability to work independently during night hours

Job Responsibility

Provide a warm and professional welcome to residents and guests
Monitor CCTV and conduct regular site patrols
Manage deliveries and access control
Respond calmly and effectively to any incidents or emergencies

What we offer

Weekly pay with competitive rates
Access to exclusive roles with top-tier clients
Supportive consultants who care about your career
Opportunities to gain experience and build your CV
Holiday pay and optional pension scheme

Fulltime

Night Concierge

ELMS is a specialist mental health service in Leyton supporting adults living wi...

Location

United Kingdom , Leyton

Salary:

27007.50 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of supporting adults with long-term mental health needs, or working in related support or care environments
Calm, grounded and reassuring, even in uncertain or emotionally charged situations — especially when supporting people by phone
Confident working independently overnight, with good judgement about when to act and when to escalate
Understand the importance of clear boundaries, safety and proportionate responses, while still being warm and person-centred
Organised and reliable, with strong written skills and the ability to record and hand over information clearly and accurately

Job Responsibility

Be the steady presence that holds the service overnight
Be the first point of contact for residents, the guardian of the buildings, and the calm voice on the end of the phone when reassurance is needed
Take responsibility for the ELMS duty phone, offering grounding, clarity and emotional containment to residents who may need support during the night
Maintain safety, respond proportionately to concerns and provide a consistent, compassionate presence

What we offer

A salary increase after successfully completing six month's probationary period
A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
Staff Health Cash Plan and discounts scheme
Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Fulltime

Night Concierge - W Residences

Location

United Arab Emirates , Dubai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

Job Responsibility

Respond to Residence owners and their guests requests for visitor information, special arrangements, or services
Respond to special requests from Residence owners and their guests with unique needs
Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities
Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorized visitors
Answer, record, and process all calls, messages, requests, questions, or concerns
Contact appropriate individual or department as necessary to resolve call, request, or problem
Understand and assist with owners reservation services
Assist with scheduling of the elevator for move-in/out for Residence owners/tenants
Assist with Bell/valet services for owners when requesting for their vehicles
Perform Lobby Ambassador tasks

Fulltime

New

Spa Concierge

The Spa Attendant - Female is responsible for greeting all guests, answering cal...

Location

United States , Bethlehem

Salary:

Not provided

Casino Careersv

Expiration Date

Until further notice

Requirements

Must be eighteen (18) years of age or older
proof of authorization/eligibility to work in the United States
High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
Ability to communicate effectively in a positive/upbeat fashion utilizing English
both in oral and written form
Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts
Maintain a professional, neat and well-groomed appearance adhering to Wind Creek appearance standards
Maintain consistent adherence to Wind Creek customer service standards
Must be able to work varied shifts, including weekends and holidays
Must be able to work on the FEMALE side of the spa

Job Responsibility

Assists guests with reservations and check-in process in a courteous and polite manner
Accurately books, changes, and cancels cooking reservations and spa appointments
Assists guests with payment of services and retail items in an efficient and timely manner
Ensures that the check-in and payment process is handled in accordance with company policy by processing cash, credit card and credit transactions accurately thus protecting the company’s assets
Maintains spa facility by performing necessary housekeeping duties (picking up towels, cups, shower & bathroom area, vanity area and all surrounding areas)
Upholds spa decor by maintaining the set-up and cleanliness of the area
Conducts facility tours and describes the cooking school and spa amenities to all guests entering
Properly opens and closes each shift according to Standard Operating Procedures
Responds to guest requests, complaints or inquiries professionally, courteously and promptly
Provides accurate, appropriate and immediate responses to all requests by guests, ensures complete guest satisfaction

What we offer

Blue Cross Blue Shield medical plan
Dental plan
VSP vision plan
401(k) savings plan
Life and disability insurance
Paid time off
Employee dining rooms
Career training and planning
Quarterly incentive bonuses
Employee fitness centers with on-staff trainers

Parttime

Retail Sales Worker Lead

The Retail Sales Lead Worker coordinates store operations, supporting and traini...

Location

United States , Lancaster

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Previous retail experience preferred
Mathematical skills are required to facilitate sales reports and audits
Must be of legal age to work with alcohol
Must provide proof of having earned a responsible alcohol training and certification program where applicable
Must be flexible, willing to work a rotational schedule with rotational days off that may include weekends and holidays
Must be fluent in the native language, both spoken and written
Must be computer literate in MS Office programs
Ability to operate equipment such as Photocopier, Vacuum Cleaner, Calculator, Printer, Telephone, Computer, Point of Sale (POS) System
Must be well groomed and always maintain a high level of professionalism

Job Responsibility

Perform all Sales Associate and General Utility Worker duties
Hold pre-shift meetings to ensure that the team is aware of the day’s tasks, visiting VIPs, Be the Difference & Safety of the day and any other miscellaneous information to ensure successful operations
Retail Leads should be highly knowledgeable about the surrounding areas, acting as a concierge resource for all guests
Ensure all guests are greeted when they walk into the store
Train Sales Associates and General Utility Workers in their role helping to develop a team of customer service focused professionals
Ensure everything operates smoothly in the manager’s absence and that all customer relations issues are handled effectively
Respond directly to all customer complaints and ensure they are resolved efficiently and immediately in a professional manner
Keep an inventory of stock, noting any out-of-stock items or possible shortages
Order merchandise and other items in appropriate quantities from warehouse and vendors to meet demand
May be required to complete monthly safety inspections and file incident and injury reports on an ongoing basis

Fulltime

Retail Sales Worker Lead - Guinness Brewery Retail

The Retail Sales Lead Worker coordinates store operations, supporting and traini...

Location

United States , Halethorpe

Salary:

17.00 USD / Hour

Aramark

Expiration Date

Until further notice

Requirements

Previous retail experience preferred
Mathematical skills are required to facilitate sales reports and audits
Must be of legal age to work with alcohol
Must provide proof of having earned a responsible alcohol training and certification program where applicable
Must be flexible, willing to work a rotational schedule with rotational days off that may include weekends and holidays
Must be fluent in the native language, both spoken and written
Must be computer literate in MS Office programs
Ability to operate equipment such as Photocopier, Vacuum Cleaner, Calculator, Printer, Telephone, Computer, Point of Sale (POS) System
Must be well groomed and always maintain a high level of professionalism

Job Responsibility

Perform all Sales Associate and General Utility Worker duties
Hold pre-shift meetings to ensure that the team is aware of the day’s tasks, visiting VIPs, Be the Difference & Safety of the day and any other miscellaneous information to ensure successful operations
Retail Leads should be highly knowledgeable about the surrounding areas, acting as a concierge resource for all guests
Ensure all guests are greeted when they walk into the store
Train Sales Associates and General Utility Workers in their role helping to develop a team of customer service focused professionals
Ensure everything operates smoothly in the manager’s absence and that all customer relations issues are handled effectively
Respond directly to all customer complaints and ensure they are resolved efficiently and immediately in a professional manner
Keep an inventory of stock, noting any out-of-stock items or possible shortages
Order merchandise and other items in appropriate quantities from warehouse and vendors to meet demand
May be required to complete monthly safety inspections and file incident and injury reports on an ongoing basis

What we offer

medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave
disability coverage

Observatory Guide

Location

United States of America , Lana'i city

Salary:

29.69 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Successful candidate must possess legal work authorization in United States
The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
Hawaii Driver’s Abstract and PUC Certification is required for this role
Ability to stand for extended periods, lift up to 30 lbs., and push/pull as needed during shifts
Strong public speaking and storytelling skills, with the ability to engage and educate diverse audiences
Knowledge of or willingness to learn astronomy, Hawaiian wayfinding, and celestial navigation

Job Responsibility

Lead and facilitate nightly observatory experiences, including storytelling, cultural interpretation, Hawaiian wayfinding, and guided stargazing for group and private sessions
Operate and oversee the safe use of a 1‑meter telescope and related systems
conduct safety briefings and guide guests through celestial viewing experiences (planets, galaxies, star clusters)
Manage observatory bookings and guest communications using internal systems (Outlook, Book4Time, Key), including scheduling, reservations, waivers, and coordination of guest preferences and flow in collaboration with resort teams
Support internship programs, team development, and community outreach by mentoring students and assisting with training, educational events, and community nights
Partner with Activities, Concierge, Guest Services, and Cultural teams to coordinate programming, events, guest logistics, and transportation while supporting cultural programming as scheduled
Maintain observatory equipment (telescope, optics, cameras, software), monitor environmental conditions for optimal viewing, and assist with astrophotography and image processing to enhance guest experiences

What we offer

100% Employer contributed Medical, Dental, and Vision benefits
Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary stays and exclusive discounts at Four Seasons Worldwide
Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
Comprehensive learning and development programs to help you master your craft
Energizing Employee Culture where you are encouraged to be your true self!

Fulltime

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Night Concierge

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