Night Concierge Job at Office Angels (Wolverhampton)

Residence Services Supervisor

Fairmont Hotels & Resorts, a prestigious and globally recognized hospitality bra...

Location

United States , San Mateo

Salary:

34.00 - 36.00 USD / Hour

OysterLink

Expiration Date

Until further notice

Requirements

You must provide proof that you are legally entitled to work in the United States
Previous front desk/concierge experience
Outstanding guest services skills and sophisticated verbal & written communication skills
Valid drivers' license in good standing
Computer literate in Microsoft Window applications
Strong interpersonal and problem-solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, always remaining calm and courteous

Job Responsibility

Consistently offer professional, friendly and engaging service to Owners and Guests
Oversee day to day shift operations and act as MOD on the floor ensuring policies, procedures, and service standards are adhered to
Work overnight shifts, including processing night audit and housekeeping opening/closing tasks as needed
Communicate through briefings, emails, and meetings pertinent information to the shift and operation
Conduct Residences inspections and property walk-throughs throughout shifts
Responsible for emergency protocol and procedures as needed
Process charges to guests for rental, groceries, and customer services, and owners and prepare back up for expense report
Complete night audit functions, reconcile/verify revenues and payments posted
Reconcile credit card batches and settle
Review PM accounts and assist in clearing payments through Opera/Biller Genie and/or other 3rd party payment collection application

What we offer

Opportunity for growth
Corporate social responsibility activities
competitive pay
Shift Differential
diversity and inclusion
Career Development
recognition programs

Fulltime

House Attendant

Kimpton Hotels represents a pioneering spirit in the boutique hotel industry, re...

Location

United States , Charlotte

Salary:

17.00 USD / Hour

OysterLink

Expiration Date

Until further notice

Requirements

High school diploma is preferred
1 year of experience in customer service or similar position
Previous housekeeping experience is a plus
Passion for customer service
Good verbal communication skills
Basic writing skills
Flexible schedule
Able to work evenings, weekends, and holidays when needed

Job Responsibility

Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean
Clean and set-up meeting room functions according to the function sheets
Deep cleaning of areas including the shampooing of rooms and public spaces as assigned
Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events
Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk
Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift
Check and replenish your supplies and cleaning tools
Quickly respond to guest requests in a friendly manner
Return lost items with proper documentation to the Housekeeping Department
Take on responsibilities outside of this job post as needed

What we offer

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k

Parttime

Night Concierge

ELMS is a specialist mental health service in Leyton supporting adults living wi...

Location

United Kingdom , Leyton

Salary:

27007.50 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of supporting adults with long-term mental health needs, or working in related support or care environments
Calm, grounded and reassuring, even in uncertain or emotionally charged situations — especially when supporting people by phone
Confident working independently overnight, with good judgement about when to act and when to escalate
Understand the importance of clear boundaries, safety and proportionate responses, while still being warm and person-centred
Organised and reliable, with strong written skills and the ability to record and hand over information clearly and accurately

Job Responsibility

Be the steady presence that holds the service overnight
Be the first point of contact for residents, the guardian of the buildings, and the calm voice on the end of the phone when reassurance is needed
Take responsibility for the ELMS duty phone, offering grounding, clarity and emotional containment to residents who may need support during the night
Maintain safety, respond proportionately to concerns and provide a consistent, compassionate presence

What we offer

A salary increase after successfully completing six month's probationary period
A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
Staff Health Cash Plan and discounts scheme
Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Fulltime

Assistant Night Manager

We are seeking a detail-oriented and customer-focused Assistant Night Manager to...

Location

United Arab Emirates , Ras Al-Khaimah

Salary:

Not provided

Fairmont Grand Del Mar

Expiration Date

Until further notice

Requirements

Proven experience in Night Audit or Front Office roles within the hospitality industry
Strong leadership and problem-solving skills
Excellent communication and interpersonal abilities
High attention to detail and organizational skills
Proficiency in Opera Cloud or similar property management systems
Valid CPR certification
RSA (Responsible Service of Alcohol) competency card
Ability to work night shifts, including weekends and holidays
Adaptability to handle various tasks and workloads
Knowledge of hotel operations and procedures

Job Responsibility

Oversee the night audit and reporting process, ensuring accuracy and efficiency
Respond promptly and professionally to guest requests and incidents
Manage and support the Night Audit team, providing guidance and direction as needed
Ensure the safety, security, and comfort of both guests and team members throughout the night
Prepare and review daily, weekly, and monthly reports reflecting the hotel's trading results
Handle guest complaints effectively and professionally
Maintain responsibility for the overall auditing and administration functions during night operations
Manage the Guest Relations function, including handling any disruptive guests with discretion
Oversee all departments in the absence of their respective managers during night operations
Ensure the hotel operates efficiently and in accordance with company policies and procedures

What we offer

Diversity & Inclusion
Commitment to meaningful employment, a warm and welcoming culture, excellent working conditions
Promotion of the development of all people, including those with disabilities
Consideration of specific needs

Fulltime

Concierge

Four Seasons Hotel London at Park Lane is seeking an exceptional Concierge to jo...

Location

United Kingdom , London

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Proven experience working as a Concierge within a five star luxury hotel environment
Current membership of Les Clefs d’Or is required
Advanced and up to date knowledge of London, including restaurants, arts, culture, events, and wider UK destinations
Excellent communication skills, with fluent spoken and written English
A flexible approach to working hours, with the ability to work evenings, weekends, and night shifts as required to ensure full Concierge coverage
The legal right to work in the UK is required

Job Responsibility

Responding to a wide range of guest requests, accurately assessing individual needs and adding thoughtful personal recommendations to enhance the guest journey
Creating memorable experiences while upholding the service standards, values, and policies of Four Seasons
Adapting to the evolving needs of the Front Office and Guest Services operation
Thriving in a fast paced, luxury environment that demands discretion, adaptability, and exceptional attention to detail

What we offer

Highly competitive remuneration package
Excellent Training and Career Development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Uniform and tasty meals at Zest while on duty
Fruits, coffee/tea and ice cream available throughout the day
The opportunity to engage in diverse and challenging work
Opportunities to build a successful career with global potential
Season Ticket Loan & cycle to work scheme
Choice of dental insurance scheme or medical cash plan, as well as free life insurance if enrolled in the pension plan
Annual Themed Employee Party and many social, charitable and sporting events throughout the year

Fulltime

Assistant Guest Experience Manager

The Assistant Manager, Guest Experience is responsible for supporting the daily ...

Location

United States of America , Chicago

Salary:

65000.00 - 75000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum of 2–3 years of experience in luxury hospitality, preferably in Guest Experience, Concierge, or Front Office leadership
Demonstrated ability to lead teams and manage daily operations
Strong communication, organizational, and problem‑solving skills
Proficiency with Opera, Golden, CORE, Microsoft Office Suite, KEY and internal hotel systems
Ability to work flexible schedules, including weekends, holidays, and varied shifts
High degree of professionalism, emotional intelligence, and discretion when handling confidential guest information
Physical Requirements: Ability to stand and walk for extended periods
Ability to lift and transport items up to 25 pounds as needed for amenities or event setups
Candidates must have valid work authorization for the U.S.

Job Responsibility

Support the daily operations of the Guest Experience department
Ensure all Elite and VIP guests receive the highest level of personalized service throughout their stay
Play a key leadership role in coordinating cross‑departmental communication, managing pre‑arrival planning, and maintaining service consistency
Function as the acting department head on scheduled days off of the Head Concierge
Monitor workflow, ensure task follow‑through, and uphold departmental and brand service standards
Address guest concerns promptly and coordinate service recovery efforts
Review all Elite/VIP arrivals 3–5 days in advance and ensure pre‑arrival outreach is completed
Coordinate special requests and amenities with other departments
Oversee VIP room blocking, upgrade considerations, and Out‑of‑Service room planning
Participate in daily VIP and operational meetings

What we offer

Energizing Employee Culture where you are encouraged to be your true self
Comprehensive learning and development programs to help you master your craft
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
401(k) Retirement Plan including Employer Matching Program
Inclusive and diverse employee engagement & recognition events all year-round
Exclusive discount and travel programs with Four Seasons
Complimentary Dry Cleaning for Employee Uniforms & Employee Meals

Fulltime

Butler Intern

Butler intern is the main assistant to Suite guests before and through the stay....

Location

Italy , Milano

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Must have a professional image and personality exuding confidence and leadership skills
Be an ambassador of The Bulgari Hotels & Resorts Company at all times
Ability to smile at all times
Ability to focus attention on details
Ability to organize work, prioritize tasks, and follow up
Ability to work well under pressure
Must be able to take initiative and work productively unsupervised
Ability to maintain confidentiality and security of all guest and general hotel information
Must be a team player
Ability to work flexible hours, including weekends, evenings, Holidays and overnight

Job Responsibility

Immediate assistance to all Suite guests, being the sole interlocutor of the guest
Contacting guests before arrival
Communicate with other departments to prepare arrivals
Check room status and amenities before arrival
Detect possible maintenance problems
Greet guests, perform check in, assist guests with settling in
Assist guests during the entire stay
Assist guests with unpacking and packing service
In room dining order taking and delivery of the meals
Daily check and refresh of amenities

Fulltime

Night Manager

Location

Japan , Tokyo

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

College Education or equivalent
At least 3 years with Hotels, preferably in a front of house position or has been 3 years or more in supervisory level
Strong communication and writing skills in both Japanese and English (Business level) required
Familiar with Opera PMS, Microsoft Office (Word, Excel, PowerPoint), and other hotel systems
Knowledgeable in guest services, credit card handling, and basic in-room troubleshooting
Knowledge of local high-end restaurants and hotel/nearby activities

Job Responsibility

Maintain harmonious and professional relationship with all departments
Provide coaching to achieve Evolve behavior & benchmark standards of supervisor/Officers
Direct staff that performs the following duties and also perform these duties on own: welcome and register hotel guests, explain accommodations, and handle credit or payment method
Work closely with Bell Staff to ensure smooth handling of guest luggage, deliveries, and special requests during night shift
Work closely with Guest Service Manager, Guest Relations Manager, and Chief Concierge as needed for smooth daily operations
Assist in other areas of the department as needed
Manages the activities at the Front Desk during the overnight shift. Directs staff. Ensures communication and follow-up with day shift on problems, guest requests, or special requirements
Frequently tours the hotel and monitors the activities of all other departments to ensure standards are met and staff and guest needs are supported
Handles guest relocations according to established guidelines
Plans next day’s activities by reviewing late arrivals, early departures, and billing requirements. Coordinates arrivals, departures, room assignments, and special requests

Fulltime

Night Concierge

Office Angels

Location:
United Kingdom , Wolverhampton

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
October 18, 2025

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Location:United Kingdom , Wolverhampton

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