Night Concierge Job at Office Angels (Wolverhampton)

New

Night Concierge

ELMS is a specialist mental health service in Leyton supporting adults living wi...

Location

United Kingdom , Leyton

Salary:

27007.50 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of supporting adults with long-term mental health needs, or working in related support or care environments
Calm, grounded and reassuring, even in uncertain or emotionally charged situations — especially when supporting people by phone
Confident working independently overnight, with good judgement about when to act and when to escalate
Understand the importance of clear boundaries, safety and proportionate responses, while still being warm and person-centred
Organised and reliable, with strong written skills and the ability to record and hand over information clearly and accurately

Job Responsibility

Be the steady presence that holds the service overnight
Be the first point of contact for residents, the guardian of the buildings, and the calm voice on the end of the phone when reassurance is needed
Take responsibility for the ELMS duty phone, offering grounding, clarity and emotional containment to residents who may need support during the night
Maintain safety, respond proportionately to concerns and provide a consistent, compassionate presence

What we offer

A salary increase after successfully completing six month's probationary period
A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
Staff Health Cash Plan and discounts scheme
Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Fulltime

House Attendant

Kimpton Hotels represents a pioneering spirit in the boutique hotel industry, re...

Location

United States , Charlotte

Salary:

17.00 USD / Hour

OysterLink

Expiration Date

Until further notice

Requirements

High school diploma is preferred
1 year of experience in customer service or similar position
Previous housekeeping experience is a plus
Passion for customer service
Good verbal communication skills
Basic writing skills
Flexible schedule
Able to work evenings, weekends, and holidays when needed

Job Responsibility

Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean
Clean and set-up meeting room functions according to the function sheets
Deep cleaning of areas including the shampooing of rooms and public spaces as assigned
Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events
Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk
Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift
Check and replenish your supplies and cleaning tools
Quickly respond to guest requests in a friendly manner
Return lost items with proper documentation to the Housekeeping Department
Take on responsibilities outside of this job post as needed

What we offer

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k

Parttime

New

Assistant Night Manager

We are seeking a detail-oriented and customer-focused Assistant Night Manager to...

Location

United Arab Emirates , Ras Al-Khaimah

Salary:

Not provided

Fairmont Grand Del Mar

Expiration Date

Until further notice

Requirements

Proven experience in Night Audit or Front Office roles within the hospitality industry
Strong leadership and problem-solving skills
Excellent communication and interpersonal abilities
High attention to detail and organizational skills
Proficiency in Opera Cloud or similar property management systems
Valid CPR certification
RSA (Responsible Service of Alcohol) competency card
Ability to work night shifts, including weekends and holidays
Adaptability to handle various tasks and workloads
Knowledge of hotel operations and procedures

Job Responsibility

Oversee the night audit and reporting process, ensuring accuracy and efficiency
Respond promptly and professionally to guest requests and incidents
Manage and support the Night Audit team, providing guidance and direction as needed
Ensure the safety, security, and comfort of both guests and team members throughout the night
Prepare and review daily, weekly, and monthly reports reflecting the hotel's trading results
Handle guest complaints effectively and professionally
Maintain responsibility for the overall auditing and administration functions during night operations
Manage the Guest Relations function, including handling any disruptive guests with discretion
Oversee all departments in the absence of their respective managers during night operations
Ensure the hotel operates efficiently and in accordance with company policies and procedures

What we offer

Diversity & Inclusion
Commitment to meaningful employment, a warm and welcoming culture, excellent working conditions
Promotion of the development of all people, including those with disabilities
Consideration of specific needs

Fulltime

New

Butler Intern

Butler intern is the main assistant to Suite guests before and through the stay....

Location

Italy , Milano

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Must have a professional image and personality exuding confidence and leadership skills
Be an ambassador of The Bulgari Hotels & Resorts Company at all times
Ability to smile at all times
Ability to focus attention on details
Ability to organize work, prioritize tasks, and follow up
Ability to work well under pressure
Must be able to take initiative and work productively unsupervised
Ability to maintain confidentiality and security of all guest and general hotel information
Must be a team player
Ability to work flexible hours, including weekends, evenings, Holidays and overnight

Job Responsibility

Immediate assistance to all Suite guests, being the sole interlocutor of the guest
Contacting guests before arrival
Communicate with other departments to prepare arrivals
Check room status and amenities before arrival
Detect possible maintenance problems
Greet guests, perform check in, assist guests with settling in
Assist guests during the entire stay
Assist guests with unpacking and packing service
In room dining order taking and delivery of the meals
Daily check and refresh of amenities

Fulltime

Concierge

Start your journey with the JW Marriott Gold Coast Resort & Spa as a Concierge. ...

Location

Australia , Gold Coast

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

A genuinely warm & welcoming demeanour
A driver QLD licence
Excellent communication skills
Availability to work weekends and night shifts
A passion for the industry, a want to be the best in service - and the best in lifestyle
A warm, people-oriented demeanour
A team-first attitude
A gift for paying attention to the smallest details
RSA

Job Responsibility

Actively listen and respond positively to guest questions, concerns, and requests to resolve issues, delight, and build trust
Address guests' service needs in a professional, positive, and timely manner
Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible
Assist other employees to ensure proper coverage and prompt guest service
Engage guests in conversation regarding their stay, property services, and area attractions/offerings, including social media where appropriate
Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines
Thank guests with genuine appreciation and provide a fond farewell
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible
Stay up to date on the local area so that you are prepared to provide specific recommendations for guests
Communicate recommendations in a way that builds excitement and interest among guests and associates

What we offer

Unlimited strategic development and career opportunities
Generous accommodation and food and beverage discounts including all properties within the Marriott International group
Recognition programs to keep you motivated
The best hotel training opportunities provided
Wellbeing and mindfulness programs to ensure you stay healthy

Parttime

Night Audit

A historic feel mixed with modern amenities awaits you at The Westin Great South...

Location

United States , Columbus

Salary:

Not provided

DoubleTree by Hilton Orlando at SeaWorld

Expiration Date

Until further notice

Requirements

Excellent communication and guest service skills
Ability to work well in a team but also handle tasks independently
Confidentiality
Flexible schedule, including nights, weekends, and holidays

Job Responsibility

Run and review audit reports from our systems
Make any needed corrections
Handle any computer issues that pop up
Enter revenue, expenses, and allowances into the system to generate daily reports
Balance accounts
Maintain files
Reset the system for the next day's operations
Greet guests when they arrive
Check guests in
Provide any information they need for a great stay

What we offer

Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
Flexible scheduling
Discounts with our Crescent managed properties in North America for you & your family members
Opportunity to grow
A workplace that you can be proud of, where you are valued, trusted and supported by the team
Free Bus Pass

New

Front Desk Receptionist

We are currently looking for a Front Desk Agent who shares a passion for excelle...

Location

Bahrain , Bahrain Bay

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous minimum 1 year experience in a 5 star luxury Hotel in the Front Desk or Front Office
The ability to work rotating shifts
Must have strong communication skills, and ability to adapt to constant change within the Hotel
Previous customer experience and ability to work effectively under pressure
Strong attention to detail and problem-solving skills
Must be able to work as part of a team
Good communication skills - Reading, writing, and oral proficiency in the English language
Excellent computer skills, especially Excel proficiency
knowledge of OPERA (or equivalent PMS) and experience in cashiering preferred

Job Responsibility

The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees
The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures
The ability to handle a multitude of keys
The ability to quote and be familiar with room and rate availability for current and future dates
The ability to accept reservations, changes and cancellations in the absence of reservations staff
The ability to select and block rooms for arriving guests
pre-register individuals or groups as required
assist in escorting VIPs and return guests to their rooms as requested
The ability to work closely with the Concierge staff to coordinate the efficient handling of guest luggage and follow up on guest requests
The ability to handle guest problems or complaints

What we offer

Tax free Salary
Service charge
complimentary full board living accommodation in a high quality, well-resourced staff housing
paid home leave tickets
vibrant social and sporting events
free transportation to and from work
end of Service Gratuity
excellent Learning & Development Program
Vibrant staff fitness facilities including Swimming Pool

Fulltime

New

Front Office Manager

Reporting to the Director of Front Office, your responsibilities and essential j...

Location

United States , Chicago

Salary:

65000.00 - 75000.00 USD / Year

Fairmont Grand Del Mar

Expiration Date

Until further notice

Requirements

High school Diploma or equivalent education required. Bachelor’s Degree preferred
2-4 years of experience in leadership role, or equivalent
Ability to perform and oversee nightly audit functions including balancing daily revenue and posting corrections
Skilled in handling guest complaints professionally and diplomatically during minimal staffing hours
Comfortable working independently and making critical decisions without upper management onsite
Strong knowledge of hotel operations including Front Desk, Concierge, Bell, Guest Services and solid knowledge of front desk protocol and experience working with high profile guests
Strong knowledge of property management systems such as Opera, SynXis
Strong verbal and written communication skills in English
Must be able to stand or walk a minimum eight-hour shift
Must be observant and quick to respond to various situations while also multitasking and handling stressful situations

Job Responsibility

Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with professional, friendly and engaging service
Provide leadership while fostering a compassionate, collaborative work environment
Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
Maximize rooms revenue through participating in upsells, loyalty enrollments, and supporting agreed upon Revenue Management strategies and practices
Responsible for all hotel operations during overnight shift hours, focusing on front office operations, night audit and hotel safety/security
Ensure timely, accurate and complete reporting of daily operational packets, in compliance with prescribed auditing guidelines

What we offer

Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities
Competitive wages and benefits

Fulltime

Night Concierge

Office Angels

Location:
United Kingdom , Wolverhampton

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
October 18, 2025

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