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We are recruiting for a Night Care Manager to plan, monitor and deliver the highest standards of personalised care to residents, ensuring that everyone is treated with respect and dignity, and that individual’s rights to privacy, dignity, independence and choice are met. To supervise and evaluate the care delivered to residents always ensuring that legal and care home standards are met.
Job Responsibility:
To act as the person in charge of the home out of office hours or in the absence of the General or Assistant General Manager
To provide the highest level of personal care and attention to residents, following individual care plans carefully and ensuring that all contact is polite, friendly, warm and supportive
Responsible for understanding and complying with statutory and legal requirements that are relevant, including
Health & Safety, COSHH, all aspects of the Health & Social Care Act
To participate in the formulation of individual care plans for each resident and administer medication to residents as prescribed, accurately maintaining appropriate records for both
To always be alert to residents physical and mental well being, immediately dealing with and reporting any changes in a resident’s condition. Liaising with other care professionals as required
To respect and maintain confidentiality of resident’s personal information at all times, this includes resident’s behaviour and actions and any incidents that may occur in the course of day-to-day care
Ensure that all care teams and other staff are understanding and patient towards residents and their needs, and encourage, assist and support residents to participate in leisure activities as appropriate to the individual, ensuring their social and emotional needs are met
Undertaking general care assistant duties throughout the home as needed
To be an active and encouraging senior member of the care team, responsible for running team meetings, ensuring good communication and leading the induction and training of newly appointed care assistants
Participate in the sales and marketing of the home in order to maintain an adequate capacity of residents in the home with the correct ratio of skilled, trained staff
To lead the care team to support the Lifestyle team with activities
To be able to undertake other tasks deemed appropriate by the General Manager
Requirements:
Minimum of 3 years working in a caring environment
NVQ3 in Direct Care
Broad experience of managing people, service and quality to achieve performance targets
Extensive experience of care delivery within the Care Home environment and must demonstrate a caring/service ethos
Experience of managing staff
Experience in meeting regulatory requirements
Knowledge of evidence-based practice and audit techniques
Good understanding of P&L structure and budget management
Excellent organisational and leadership skills
Excellent communication skills both written and verbal
Good analytical and judgement skills
Able to work under pressure to meet deadlines
Ability to maintain and enhance effective working relationships
Ability to contribute to, monitor and implement changes that improvement service delivery and outcomes for residents
Able to set and audit standards
Ability to plan allocate and evaluate own work
IT literate
Decision Making & Judgement
Negotiating and Influencing
Flexibility & Resilience
Good numeric and literacy skills
Basic budgeting and accountancy skills
A warm and friendly disposition
Strong team player
Good communication skills, able to put others at ease
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