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Night Butler

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The Newt in Somerset

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Location:
United Kingdom , Castle Cary

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

30000.00 GBP / Year
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Job Description:

Working independently through the night, you will be the trusted host of our Yarlington residences, delivering a seamless, discreet and highly personalised experience for every guest. From late arrivals to early departures, you will anticipate needs, resolve requests with ease, and ensure the residence is safe, immaculate, and perfectly prepared for the day ahead. This is a role where attention to detail, warmth, and professionalism combine to create unforgettable stays.

Job Responsibility:

  • Manage late check-ins and early departures with a warm and professional approach
  • Act as the main point of contact for guests overnight
  • Respond promptly to guest requests including amenities, wake-up calls and room service
  • Monitor security systems and conduct routine property checks
  • Handle guest enquiries, bookings and resolve any issues efficiently
  • Maintain cleanliness of public areas and prepare breakfast set-up
  • Carry out minor maintenance tasks and ensure presentation standards are met
  • Complete reports and prepare the residence for the following day

Requirements:

  • Previous experience within a hotel or hospitality environment
  • Reliable, dependable and able to work independently overnight
  • A strong team player with a proactive mindset
  • Thoughtful, attentive and guest-focused approach
  • High attention to detail and commitment to excellence
  • Confident using basic IT systems
  • Ability to remain calm and professional under pressure
  • A passion for delivering exceptional service consistently
  • A driving license is needed for this role
What we offer:
  • A positive workplace environment with opportunities to develop both personally and professionally
  • Peace of mind with Employee Life Cover, providing your nominated loved one with 2x your salary
  • Support from our Employee Assistance Programme, including unlimited 24/7 remote GP appointments for you and your family
  • Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% off Spa Treatments
  • Stay in shape with complimentary use of our gym and wellbeing classes
  • Access to our Cycle to Work scheme, supporting wellbeing and sustainable commuting
  • Complimentary staff meal when onsite – crafted by our dedicated kitchen team, often featuring fresh produce from our estate
  • Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases
  • Complimentary garden membership for The Newt and our partner gardens, including the Eden Project, Kew Gardens and The Lost Gardens of Heligan
  • We value your hard work and recognise your achievements through our colleague recognition programme – Newt Awards, with the opportunity to achieve amazing rewards, including a complimentary Hotel Stay
  • Discover exclusive perks with discounted hotel stays for staff, accompanied by a 30% discount at our restaurants
  • A team that knows how to have fun with regular team engagement activities, including Fun Squad events
  • Up to 30 days annual leave each year for our full-time team

Additional Information:

Job Posted:
April 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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