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Night Auditor

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KemperSports

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Location:
United States , Glenview

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Provides friendly and hospitable service for hotel guests including taking reservations, conducting check-in and check-out procedures, greeting and interacting with guests, and providing information and/or assistance as needed regarding pertinent hotel policies, facility amenities, and the surrounding local sights. Completes night audit procedures.

Job Responsibility:

  • Take hotel reservations over the phone and/or in person
  • Provide guests with all pertinent information regarding hotel policies
  • Perform appropriate check-in procedures for hotel guests including entering credit card numbers into the computer for charging purposes, ensure all hotel guests sign a registration slip, and making keys for guest rooms
  • Provide friendly, positive, up-beat and hospitable service at all times
  • Provide information to inquiring guests about hotel amenities and local surroundings
  • Publicly support all hotel policies
  • Perform appropriate check-out procedures including correctly billing out accrued charges and presenting guests with accurate guest folios
  • Maintain and balance a shift bank
  • Balance all transactions at the closing of a shift
  • Communicate with the next shift both verbally and in the logbook, information that is necessary for other shifts to function smoothly
  • Communicate all guest relation problems, disputed billing situations, and all other unusual situations that need management’s attention to the Assistant Clubhouse Manager
  • Promote hotel amenities (restaurant and bar) to guests to maximize hotel revenue
  • Perform additional tasks as assigned by management
  • Completes night audit procedures

Requirements:

  • High school preferred
  • Hotel experience or Receptionist experience preferred
  • Customer Service experience Required
  • Demonstrated quality interpersonal communication skills
  • Ability to efficiently handle multiple duties under pressure with minimal supervision
  • work flexible hours as required including evenings/weekends
  • Positive attitude, professional manner and appearance in all situations
  • Must have the ability to: Read and write (English)
  • Communicate verbally with staff members and/or customers with or without the use of two-way radios
  • Give and/or follow verbal and written instructions
  • Visually inspect all work areas
  • Stand, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time
  • Lift up to 20 lbs occasionally, 10 lbs frequently, and 5 lbs constantly

Additional Information:

Job Posted:
February 05, 2026

Employment Type:
Parttime
Work Type:
On-site work
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