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As the Night Auditor you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Renaissance Raleigh where everyone is valued and treated with respect.
Job Responsibility
Processing credit card transactions and other (restaurant, events, lounge) for the day
Handling phone system, transferring calls, and reservations
Verify, balance and review hotel room availability
Perform Check-in and Check-out procedures
Administer guest payment policies and look for errors from the day shifts
Maintain overall lobby appearance
Be diversed in all hotel emergency procedures
Requirements
Night Audit experience in the Hospitality field is a plus
Leader: Inspires teammates to follow them (Preferred)
Functional Expert: Considered a thought leader on a subject (Preferred)
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
Goal Completion: Inspired to perform well by the completion of tasks (Preferred)
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals (Preferred)
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization (Preferred)
1 years: Night Audit experience in the Hospitality field is a plus
Nice to have
Night Audit experience in the Hospitality field is a plus