Night Auditor, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, Norwalk

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

20.09 USD / Hour

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Job Description:

The Night Auditor is responsible for completing end-of-day activities, processing payments, managing guest check-ins, and ensuring the cleanliness and presentation of work areas. The role involves following company policies, maintaining professional appearance, and providing excellent guest service. The position requires physical ability to move objects up to 25 pounds and stand, sit, or walk for extended periods.

Job Responsibility:

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date
Process all payment types such as room charges, cash, checks, debit, or credit
Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
Print contingency lists to have a record of all guests in case of emergency
Sell a room/accommodation to guests without reservations based on availability
Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages
Complete the Room Rate Variance Report
Process all guest check-ins and assign room
Activate or reissue room keys using electronic key machine
Count bank at end of shift and secure bank
Balance and drop receipts according to Accounting specifications
Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use
Report accidents, injuries, and unsafe work conditions to manager
Follow all company policies and procedures
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
Welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
Speak with others using clear and professional language
answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
support team to reach common goals
Comply with quality assurance expectations and standards
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Stand, sit, or walk for an extended period of time or for an entire work shift
Perform other reasonable job duties as requested by Supervisors

Requirements:

High school diploma or G.E.D. equivalent
Less than 1-year related work experience
No supervisory experience
No license or certification required

What we offer:

Equal opportunity employer
Access to opportunity
Valued and celebrated unique backgrounds
Non-discrimination on any protected basis
Passionate about better serving the needs of travelers
Empowers guests
Part of a small yet ambitious team
Love learning how to always improve
Have fun
Join a portfolio of brands with Marriott International
Do your best work
Begin your purpose
Belong to an amazing global team
Become the best version of you

Additional Information:

Job Posted:
July 08, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Night Auditor