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The Night Auditor is responsible for providing overnight front desk coverage while completing daily audit and accounting tasks for Lake Quinault Lodge. This role ensures accurate financial reporting, maintains guest safety and security overnight, and delivers courteous, professional service to guests during late-night and early-morning hours.
Job Responsibility:
Provide overnight front desk coverage, including guest check-ins, check-outs, and guest assistance
Complete nightly audit procedures, including balancing daily transactions, room charges, and payments
Prepare and submit nightly reports and audit documentation as required
Accurately handle cash, credit card transactions, and folios following established cash control procedures
Respond to guest inquiries, concerns, and late-night needs in a calm and professional manner
Monitor the lodge during overnight hours to ensure guest safety and security
Perform basic problem-solving and escalate issues to the Manager on Duty or on-call leadership when necessary
Ensure front desk, lobby, and guest-facing areas remain neat and orderly overnight
Support early-morning setup tasks as needed, including preparing reports for the day team
Follow all Aramark, Lake Quinault Lodge, and National Forest Service policies and procedures
Requirements:
Prior front desk, hospitality, night audit, or customer service experience preferred
Basic accounting, cash handling, or audit experience a plus
Strong attention to detail and ability to work independently
Reliable, trustworthy, and able to handle confidential information
Comfortable working overnight shifts with minimal supervision
Strong communication and customer service skills
Ability to remain alert and focused during overnight hours
What we offer:
medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage