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As Night Auditor/Duty Manager, you will work closely with the Front Office Manager and be responsible for ensuring the safety and security of hotel guests and staff during the night and as an ambassador to the hotel, you will use your expertise to always deliver a first-class service to all guests. You will ensure a minimum of 2 security checks are carried out on each shift, with emphasis on fire safety and overall security of the building as well as conducting the nightly audit to close the day's business and liaise with the accounts team to ensure accuracy.
Job Responsibility
Ensure safety and security of hotel guests and staff during the night
deliver first-class service to all guests
ensure a minimum of 2 security checks carried out on each shift with emphasis on fire safety and overall security of the building
conduct nightly audit to close the day's business
liaise with accounts team to ensure accuracy
Requirements
Passionate about providing an exceptional guest experience
a night owl
living through our brand standards
personality
real flair for hospitality
What we offer
Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
24/7 access to our employee assistance programme
Career and lifestyle breaks
Volunteer days – Up to two days per year to support a charity of your choice