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Night Auditor - Receptionist position at Fairfield by Marriott San Jose Airport Alajuela, responsible for end-of-day accounting activities, guest check-ins, telephone operations, and maintaining positive guest experiences while ensuring compliance with company standards and policies.
Job Responsibility:
Complete end-of-day activities including posting charges to accounts
Run night audit backup and roll the date
Process all payment types such as room charges, cash, checks, debit, or credit
Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
Print contingency lists for emergency records
Sell rooms to guests without reservations
Operate telephone switchboard station
Process wake-up calls and advise guests of messages
Complete Room Rate Variance Report
Process guest check-ins and assign rooms
Activate or reissue room keys using electronic key machine
Count bank at end of shift and secure bank
Balance and drop receipts according to Accounting specifications
Set up, stock, and maintain work areas
Inspect cleanliness and presentation of all materials prior to use
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