Night Audit Agent Job at Marriott Bonvoy (Frankfurt)

Night Audit Agent

The Night Audit Agent is responsible for the preparation and disposition of all ...

Location

United States , Captiva

Salary:

21.00 - 22.00 USD / Hour

South Seas

Expiration Date

Until further notice

Requirements

High school diploma or equivalent and/or experience in a hotel or related field is preferred. College course work in related field helpful
Experience in a hotel or a related field preferred
Must have a valid driver’s license, motor vehicle background check will be completed
Fluent in English language, must be able to convey information and ideas clearly
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests
Must be able to convey information and ideas clearly
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must maintain composure and objectivity under pressure
Approach all encounters with guests and employees in a friendly, service-oriented manner
Maintain regular attendance in compliance with company standards, as required by scheduling which will vary according to the needs of the resort

Job Responsibility

Preparation and disposition of all Night Audit work
Responsible for the front desk operation during the overnight shift and hours
Registering guests
Making reservations
Preparing daily reports
Balancing transactions
Monitoring any communication to the guests
Initiate and complete the end of day process and run any necessary reports
Complete the Night Audit checklist for computer procedures daily
Maintain cashiering responsibilities as per Front Office procedures according to company standards

What we offer

Low-cost Medical, Dental, Vision Plans
Paid Life Insurance
Short- and Long-Term Disability
Paid Time Off & Holidays
401(k) with 100% match up to 4 percent
Commuter and Company-paid Toll Programs

Fulltime

Front Desk Agent / Night Auditor

At Crescent Hotels & Resorts, we are a team of hospitality professionals who tak...

Location

United States , Deerfield

Salary:

18.00 USD / Hour

DoubleTree by Hilton Orlando at SeaWorld

Expiration Date

Until further notice

Requirements

Must be able to communicate clearly in English. Self-motivated with a calm, professional demeanor and the ability to maintain a polished appearance. Strong guest service and communication skills with a team-oriented mindset and willingness to support coworkers. Ability to perform moderately complex mathematical calculations accurately. Capable of working with internal and external guests in situations requiring patience, tact, and diplomacy. Able to stand and move throughout the front office while performing essential job functions. Proficient in using computer systems to accurately enter and retrieve information. Able to recognize and respond appropriately to emergency situations. Demonstrates the ability to build and maintain positive working relationships with associates, guests, and partners. Marriott hotel experience is preferred. Availability to work weekends and holidays is required.

Job Responsibility

Greet guests and complete the registration process, including entering and retrieving information in the system, confirming guest details and room rates, assigning rooms, coding electronic keys, promoting marketing programs, providing welcome packets, and ensuring guests know the location of their room
Assist guests with check-out by ensuring rooms and services are accurately posted, using the point-of-sale system, handling cash, processing credit and debit cards, converting currency, making change, and processing gift certificates
Maintain a strong working knowledge of hotel offerings, including room types, rates, packages, promotions, and the local area, and respond to guest inquiries
Use up-selling techniques to promote hotel services and maximize room occupancy
Respond to guest requests and resolve concerns in a timely, friendly, and efficient manner
Handle guest complaints by conducting research, negotiating solutions, and ensuring guest satisfaction
Receive, input, retrieve, and relay messages to guests
Prepare daily restaurant revenue reports by auditing point-of-sale data, including revenue, covers, tips, settlements, and cashier activity
Run audit reports and journals from the front office and point-of-sale systems
Make necessary corrections and adjustments and troubleshoot system issues during the shift

What we offer

Competitive wages
Comprehensive benefits for eligible associates and family members
401(k) matching program for eligible associates
Flexible scheduling to support work-life balance
Travel discounts at Crescent-managed properties across North America for you and your family
Tuition reimbursement

Night Audit

Part-Time Night Audit position at Sheraton Portland Airport Hotel. The role invo...

Location

United States , Portland

Salary:

Not provided

PM Hotel Group

Expiration Date

Until further notice

Requirements

Approach each guest interaction with the mindset of exceeding guest expectations
Embrace Sheraton culture personifying it in daily interactions with guests and associates alike
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information
Reconcile and complete all daily Front Desk Agents work, run final trial balance to post rooms and close day, provide next day reports for the Front Desk, Housekeeping, Front Office Manager, GM, and Accounting
Run audit reports/journals from the front office system, point of service and the computer
Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations
Perform all the duties of a Front Desk Agent as assigned including but not limited to completing the registration process by inputting and retrieving information from a computer system, and confirming pertinent information
Promote PM Hotels and Sheraton brand marketing programs
Help create an energized environment as a participating member of Sheraton’s team
Promote the guest loyalty program providing recognition and benefits to all present members

Job Responsibility

Reconcile and complete all daily Front Desk Agents work
Run final trial balance to post rooms and close day
Provide next day reports for the Front Desk, Housekeeping, Front Office Manager, GM, and Accounting
Run audit reports/journals from the front office system, point of service and the computer
Make corrections and adjustments and handle all computer problems that might occur throughout the shift
Balance all revenue and settlement accounts nightly
Maintain files and reset the system for next day operations
Complete the registration process by inputting and retrieving information from a computer system
Confirm pertinent information including number of guests, all adult guest names, address, phone number, email address and room rate
Make appropriate selection of rooms based on guest needs

Parttime

Front Desk Agent Night Auditor

The Front Desk Agent / Night Auditor plays a dual role in providing exceptional ...

Location

United States , Santa Rosa

Salary:

Not provided

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Must have the ability to work the overnight hours
A high attention to detail
High school diploma or equivalent
A strong desire to make an impact on other people
An outgoing and engaging personality
Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Must be available to work various shifts including weekends and holidays

Job Responsibility

Greet and assist guests with a warm, professional demeanor
Process guest check-ins, check-outs, and room assignments efficiently
Handle guest inquiries, reservations, and requests promptly and courteously
Address and resolve guest concerns or complaints, escalating when necessary
Maintain knowledge of hotel services, amenities, and local attractions
Manage room inventory and coordinate with Housekeeping and Maintenance
Handle cash, credit card transactions, and ensure accuracy of posted charges
Maintain accurate records and logs, including shift reports and guest information
Answer phones, route calls, and handle messages per hotel standards
Balance all daily room, restaurant, and miscellaneous charges

What we offer

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities

Fulltime

New

Hospitality Specialist

We are seeking a highly motivated and customer-focused individual to join our te...

Location

United States , Branson

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

High School Diploma/GED preferred
Prior experience in a hospitality or customer service role preferred
Computer skills, attention to detail, excellent customer service skills, and the ability to work under pressure

Job Responsibility

Responsible for the efficient and courteous operations of the front desk
Responsible for checking guests in/out
Collect balances, post appropriate room charges, make reservations, make room moves, and stay-over requests for guests as needed to ensure guest satisfaction
Check online travel agents for rental inbound
Run reports and correct errors before guest check-in
Prepare night audit daily, and respond to any online reviews
Answers and transfers call from the switchboard using proper telephone etiquette
Having the ability to answer guest questions about local restaurants and attractions
Make courtesy calls and follow-up calls to all guest’s issues
Send confirmation letters to owners/guests as needed

What we offer

Competitive Salary
Paid Time Off and Paid Holidays
Career Growth
Medical/Dental with employer contribution
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long-term disability
401 (k) retirement plan
Travel Perks to Resort Locations
Company Perks Program
Medical Insurance

New

System Engineer-Active Directory, Azure AD

The NTT DATA Services Security organization is looking for talented security-ori...

Location

Mexico , Guadalajara

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 5 years relevant experience in Architecture and designing, solutions & Migrating Active Directory, Azure AD, Windows & End points
Strong Demonstrated experience with Active Directory migration tool or equivalent and consolidation of Global Forest and Domains. Hands on experience in successful consolidation of AD Forests and Domains
Must have hands-on experience working on Azure AD (Azure Active Directory)
Extensive Experience working as Azure Admin for enterprise Active Directory setup and maintenance
Strong experience in AD Trusts, two-way Trusts and one-way Trusts and deep knowledge of Active Directory Schemas and meta data
Strong Knowledge on Azure AD Identity Management & Integration with on premise
Strong knowledge of Azure Active Directory technologies, including authentication models, federation, Multifactor Authentication (MFA), conditional access policies and other relevant capabilities.
Knowledge of best practices in AD/Azure Privileged access management and modern AD/Azure Secured Administration practices
Strong PowerShell scripting
Strong Knowledge on IAM disciplines like PIM and Privilege Administrative Accounts PAM solutions such as CyberArk

Job Responsibility

Active Directory designing, Architecture Solutions, Integration with platforms & Applications
Certificate Management and PKI
Develop an architecture of directory solutions for Windows, Unix, and related platforms
Experience in consolidations of multiple forest and domains and demonstrated understanding on User accounts, machine accounts, GPOs
Understand the requirement and create a migration plan for any services i.e. DNS, DHCP, and Certificate Services (PKI) etc.
Analyzing the requirement and design a solution to fulfil the requirement with zero impact to other platforms
Develop a power shell scripting with AD modules or VB .Net based on the requirements
Manage Azure active directory design, Architect Solutions, Integration with platforms & Applications and AD connector to Azure
Auditing the security logs and integrating with SIEM
Conducting POC with multiple vendors for AD solutions and prepare detailed test cases. Create a clear recommendation document with pros and cons for senior management

Fulltime

New

Moonlight Agent - W Prague

W Hotels deliver luxury with attitude — bold, stylish, and unforgettable. At W P...

Location

Czech Republic , Prague

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Previous experience in Front Office, Guest Services, Hospitality, or Customer Service is preferred
Excellent communication skills in English
additional languages are an advantage
Strong problem-solving abilities and attention to detail
Ability to work independently and make decisions confidently during overnight shifts
Professional appearance and positive attitude
Comfortable using hotel management systems and Microsoft Office applications
Flexibility to work night shifts, weekends, and holidays
A passion for creating exceptional guest experiences

Job Responsibility

Welcome, check in, and check out guests with warmth, professionalism, and personality
Handle guest requests, inquiries, and concerns efficiently while delivering exceptional service
Provide information about hotel facilities, services, local attractions, and transportation options
Anticipate guest needs and create memorable moments that reflect the W brand experience
Manage front desk operations independently during overnight hours
Perform daily financial and accounting procedures, including night audit processes
Ensure all guest accounts, charges, and transactions are accurate and properly recorded
Prepare reports and documentation for management and operational teams
Monitor arrivals, departures, room availability, and special guest requests
Collaborate with Housekeeping, Engineering, and other departments to ensure guest satisfaction

What we offer

Competitive salary based on experience
5 weeks of annual leave
Permanent employment contract
Staff meals during shifts
Discounts on accommodation across all Marriott International hotels worldwide
Public transport contribution
Multisport card
A culture that celebrates individuality

Fulltime

New

Overnight Front Desk Agent

Location

United States of America , St. Louis

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Excellent personal presentation and interpersonal skills
Outgoing personality and a can-do approach to any task
Good problem solving ability and proficiency in Hotel property management systems
Work Authorization and fluency in reading, writing, and spoken English is required
Continuous standing for 8 hours a day
Previous hospitality experience in a similar role is ideal

Job Responsibility

Ensure guests have a smooth arrival and departure experience
Welcome and register hotel guests, explaining accommodations and establishing credit or method of payment
Check guests out of the hotel, preparing and explaining the bill
Respond to a wide variety of guest requests by assessing needs and adding personal recommendations to achieve maximum customer satisfaction
Comply with all Four Seasons’ policies
Responsible for night audit procedures of the front office

What we offer

Lucrative salary
Excellent benefits package including Medical, Dental, Vision and 401K with employer matching starting at 30 days
Time off plans starting at day of hire
Opportunity to be part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives
Promotion of diversity in the workplace
Complimentary employee meals and beverages
Tuition reimbursement

Fulltime

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Night Audit Agent

Job Description

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