Niche RMS Support & Configuration Specialist

Niche RMS Support & Configuration Specialist South West England / Hybrid Working Hybrid role with onsite presence in the South West twice per week Permanent or Contract £70,000–£75,000 (permanent) or £500–£600/day (contract) Our client is a specialist consultancy delivering technology, transformation and operational change services across policing and public safety environments in the UK. As part of continued growth within their policing and public safety practice, an opportunity has arisen for an experienced Niche RMS Support & Configuration Specialist to join a team focused on supporting, configuring and enhancing the Niche Records Management System (RMS) within a policing environment. This role would suit someone with strong hands-on Niche RMS configuration experience who understands the realities of operational policing, high-volume case and records workflows, and the importance of stable, supportable solutions within mission-critical environments. The position offers hybrid working, with an expectation of onsite presence in the South West twice per week to support stakeholders, programme activity and operational engagement. The Role You will play a key role in configuring and supporting Niche RMS in line with operational requirements, agreed standards and wider programme objectives. Working closely with business stakeholders, technical teams, suppliers and operational users, you will help ensure the platform supports frontline policing activity, records management, compliance requirements and service continuity. This is a role that combines technical configuration expertise with stakeholder engagement and operational understanding.