NHS Patient Services Administrator Job at 360 Resourcing Solutions (Manchester)

NHS Patient Services Administrator

Optegra has an exciting new job opportunity for an experienced NHS patient servi...

Location

United Kingdom , Manchester

Salary:

24840.00 - 26910.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of working in a healthcare environment or ophthalmic sector
Commercial awareness with passion for delivering high standards of customer service and clinical care
Excellent communication skills and a passion for Vision Correction
Experience of using patient administration systems and electronic medical record systems
Highly organised, with clear forward planning and ability to flex according to customer needs
Excellent attention to detail
Highly motivated and able to work autonomously
Strong IT skills, able to use all Microsoft Office applications and other systems/databases
Experience of building and maintaining exceptional relationships with colleagues and customers
Ability to deal with challenging behaviours

Job Responsibility

Deliver virtual pre-operative consultations to assess the suitability of prospective patients for treatment
Administrative duties, including booking appointments and taking phone calls
Lead the provision of excellent customer service to patients, providing advice and guidance at all stages of the patient journey

What we offer

Generous salary which is reviewed annually
Generous matched pension contributions
33 days annual leave inclusive of bank holidays
Flexible working and SMART working schemes
Funded training and development
Celebrating your anniversaries
Annual STAR awards
Blue Light Card (amazing discounts online and on the high street)
Free laser eye treatment for you and 20% discount for friends and family
Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing

Fulltime

Nhs Patient Services Administrator

Optegra has an exciting new job opportunity for an experienced NHS patient servi...

Location

United Kingdom , Manchester

Salary:

24840.00 - 26910.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of working in a healthcare environment or ophthalmic sector
Commercial awareness with passion for delivering high standards of customer service and clinical care
Excellent communication skills and a passion for Vision Correction
Experience of using patient administration systems and electronic medical record systems
Highly organised, with clear forward planning and ability to flex according to customer needs
Excellent attention to detail
Highly motivated and able to work autonomously
Strong IT skills, able to use all Microsoft Office applications and other systems/databases
Experience of building and maintaining exceptional relationships with colleagues and customers
Ability to deal with challenging behaviours

Job Responsibility

Deliver virtual pre-operative consultations to assess the suitability of prospective patients for treatment
Administrative duties including booking appointments and taking phone calls
Lead the provision of excellent customer service to patients, providing advice and guidance at all stages of the patient journey

What we offer

Generous salary which is reviewed annually
Generous matched pension contributions
33 days annual leave inclusive of bank holidays
Flexible working and SMART working schemes
Funded training and development
Celebrating your anniversaries
Annual STAR awards
Blue Light Card (amazing discounts online and on the high street)
Free laser eye treatment for you and 20% discount for friends and family
Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing

Fulltime

NHS Patient Services Administrator

Optegra has an exciting new job opportunity for an experienced NHS patient servi...

Location

United Kingdom , Manchester

Salary:

24840.00 - 26910.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of working in a healthcare environment or ophthalmic sector
Commercial awareness with passion for delivering high standards of customer service and clinical care
Excellent communication skills and a passion for Vision Correction
Experience of using patient administration systems and electronic medical record systems
Highly organised, with clear forward planning and ability to flex according to customer needs
Excellent attention to detail
Highly motivated and able to work autonomously
Strong IT skills, able to use all Microsoft Office applications and other systems/databases
Experience of building and maintaining exceptional relationships with colleagues and customers
Ability to deal with challenging behaviours

Job Responsibility

Deliver virtual pre-operative consultations to assess the suitability of prospective patients for treatment
Administrative duties, including booking appointments and taking phone calls
Lead the provision of excellent customer service to patients, providing advice and guidance at all stages of the patient journey

What we offer

Pension
33 days annual leave inclusive of bank holidays
Private Health
Generous matched pension contributions
Flexible working and SMART working schemes
Funded training and development
Celebrating your anniversaries
Annual STAR awards
Blue Light Card (amazing discounts online and on the high street)
Free laser eye treatment for you and 20% discount for friends and family

Fulltime

NHS Patient Services Administrator

Optegra has an exciting new job opportunity for an experienced NHS patient servi...

Location

United Kingdom , Manchester

Salary:

24000.00 - 26000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of working in a healthcare environment or ophthalmic sector
Commercial awareness with passion for delivering high standards of customer service and clinical care
Excellent communication skills and a passion for Vision Correction
Experience of using patient administration systems and electronic medical record systems
Highly organised, with clear forward planning and ability to flex according to customer needs
Excellent attention to detail
Highly motivated and able to work autonomously
Strong IT skills, able to use all Microsoft Office applications and other systems/databases
Experience of building and maintaining exceptional relationships with colleagues and customers
Ability to deal with challenging behaviours

Job Responsibility

Deliver virtual pre-operative consultations to assess the suitability of prospective patients for treatment
Perform administrative duties, including booking appointments and taking phone calls
Lead the provision of excellent customer service to patients, providing advice and guidance at all stages of the patient journey

What we offer

Pension
33 days annual leave inclusive of bank holidays
Private Health
Generous matched pension contributions
Flexible working and SMART working schemes
Funded training and development
Celebrating your anniversaries
Annual STAR awards
Blue Light Card (amazing discounts online and on the high street)
Free laser eye treatment for you and 20% discount for friends and family

Fulltime

New

NHS Patient Services Assistant Manager

Optegra has an exciting new job opportunity for an experienced Assistant Manager...

Location

United Kingdom , Manchester

Salary:

30000.00 - 36000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in a supervisory role within an NHS or healthcare administrative setting
Strong understanding of NHS administrative processes and patient care standards
Experience of working with NHS systems, including E-referral and Opera
A strong understanding of KPIs and proven ability in delivering ambitious targets
Strong leadership and team building abilities
An excellent telephone manner, great communication skills (by phone, written and face to face), and very high standards of customer service
Able to build and maintain exceptional relationships with colleagues and customers
Ability to deal with challenging behaviours
Excellent attention to detail
Strong IT skills, able to use all Microsoft Office applications and other systems/databases

Job Responsibility

Support the NHS Patient Services Manager in overseeing the day-to-day operations of the contact centre's administrative functions
Monitor call quality, performance, and adherence to KPIs to ensure service standards are consistently met
Ensure both administrative and clinical teams operate efficiently and effectively
Support the delivery of high-quality patient care while maintaining a positive and responsive patient experience

What we offer

Generous salary which is reviewed annually
Generous matched pension contributions
33 days annual leave inclusive of bank holidays
Flexible working and SMART working schemes
Funded training and development
Celebrating your anniversaries
Annual STAR awards
Blue Light Card
Free laser eye treatment for you and 20% discount for friends and family
Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing

Fulltime

Patient services administrator

Join Our NHS Team - Patient Services Administrator. Are you organised, detail-fo...

Location

United Kingdom , Belfast

Salary:

12.75 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Strong attention to detail and accuracy
Excellent communication and organisational skills
A commitment to providing outstanding service to patients and colleagues

Job Responsibility

Prepare and issue initial correspondence and reminder letters to patients
Record and update all patient correspondence and documentation using our Case Management System
Assess patient entitlement based on information received
Manage and update patient entitlement information on the BSO registration system
Verify the accuracy of all case management outputs, including patient letters
Handle patient enquiries directly, providing guidance in person or over the phone with professionalism and care

What we offer

plus paid holidays

Fulltime

Patient Services Executive

At Care Fertility, we are dedicated to providing exceptional holistic fertility ...

Location

United Kingdom , Warrington

Salary:

25284.50 GBP / Year

CARE Fertility

Expiration Date

Until further notice

Requirements

Experience in a patient-facing or customer service role, ideally within a healthcare setting
NHS background is highly desirable, especially with the use of NHS systems and processes (2 years experience desirable)
Strong administrative skills, with accuracy and attention to detail
Excellent organisation, time management, and multitasking abilities
Strong communication and interpersonal skills, with the ability to show empathy and compassion in every interaction
A proactive and supportive approach, with a focus on delivering excellent patient care

Job Responsibility

Be the first point of contact for patients, ensuring they receive compassionate, expert, and seamless care throughout their fertility journey
Work closely with both clinical and administrative teams to ensure every patient experience reflects our values

What we offer

33 days' annual leave (including public holidays)
Pension scheme
Life assurance
Retail discounts
Access to wellbeing hub

Fulltime

Patient Services Executive

At Care Fertility, we are dedicated to providing exceptional holistic fertility ...

Location

United Kingdom , Northampton

Salary:

24350.00 GBP / Year

CARE Fertility

Expiration Date

Until further notice

Requirements

Experience in a patient-facing or customer service role, ideally within a healthcare setting
NHS background is highly desirable, especially with the use of NHS systems and processes (2 years experience desirable)
Strong administrative skills, with accuracy and attention to detail
Excellent organisation, time management, and multitasking abilities
Strong communication and interpersonal skills, with the ability to show empathy and compassion in every interaction
A proactive and supportive approach, with a focus on delivering excellent patient care

What we offer

33 days' annual leave (including public holidays)
Pension scheme
Life assurance
A range of other benefits, including retail discounts and access to our wellbeing hub

Fulltime

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