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NGIP Platform Manager

auspost.com.au Logo

Australia Post

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Location:
Australia , Richmond

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We’re looking for a NGIP Platform Manager to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while delivering a sustainable future for Australia Post, and you could be part of that.

Job Responsibility:

  • Accountable for the Australia Post NextGen Integration Platform (NGIP) utilising the vendor supplied Confluent software, ensuring the platform is optimised and operational to underpin our future strategy
  • Responsible for overseeing the strategic planning, implementation, and management of NGIP within the organisation
  • Ensures the platform's stability, scalability, and security while driving innovation and efficiency
  • Collaborate with various departments to align the NGIP solution with business objectives, enhance customer engagement, and support the organisation's transformation initiatives
  • Managing technology professionals, including engineers, and will work across the full software development lifecycle
  • Accountable for both technology change and the run of NGIP, supporting the organisation, including business continuity, compliance, and security obligations
  • Provide enterprise leadership for NGIP as a foundational enabler of Customer Experience and Corporate Transformation outcomes
  • Provides Subject Matter Expertise and thought leadership to the broader Technology organisation regarding Integration & the NextGen Integration Platform
  • Set and enforce the target-state NGIP technical and security direction, ensuring consistency across programs, portfolios, and business units
  • Establish NGIP as secure, resilient, and scalable enterprise services capable of supporting Australia Post’s most critical business operations
  • Accountable for the technology delivery lifecycle services (plan, build, test, run), including projects, minor works and BAU changes that which also may involve more than one business platform
  • Ensure strong financial governance across NGIP services, including forecasting and budget accountability
  • Accountable for service management including service level agreements, service continuity, Change, incident and problem management and the provision of service and performance metrics and reporting for the platform
  • Drive enterprise-level optimisation of NGIP cloud consumption and platform spend, actively managing demand, capacity, and contractual commitments

Requirements:

  • Technical experience implementing and supporting Event Streaming platforms in large, complex, enterprise environments undergoing significant transformation
  • Demonstrated leadership within Confluent/Kafka software
  • Strong experience managing strategic vendor relationships, including Confluent, system integrators, and managed service providers
  • Experience working within regulated or highly governed environments with strong risk, security, and compliance obligations
  • Background leading engineering teams and previous experiences as a hands-on platform/product engineer or architect
  • In-depth knowledge of Event Streaming current and emerging technologies, including but not limited too Confluent Cloud, Confluent Platform, and core components such as Apache Kafka, Schema Registry, Kafka Connect, and ksqlDB
  • Understanding of commercial models for Event Streaming software, cloud subscriptions, and managed services, including usage-based pricing, subscription licensing, and long-term contractual implications such as SLAs, compliance, and data residency
  • Implementation experience of industry best practice for event streaming platform resilience, availability, disaster recovery, and security in mission-critical environments

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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