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Newcomer Support Specialist - Health

United States, Sheboygan 21.00 - 23.00 USD / Hour · Job Posted February 18, 2026
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Job Description

World Relief seeks a Newcomer Support Specialist - Health to provide comprehensive case management and health navigation to program participants as they work toward meeting individualized goals and learn how to navigate their community independently. This role requires a high degree of flexibility to adapt to the changing needs of program participants and will include job duties in areas intensive case management, healthcare coordination, and tailored education programming.

Job Responsibility

  • Enroll participants into programs following applicable grant program guidelines
  • Assist program participants in navigating the healthcare system, including coordinating specialty appointments, referrals, pharmacy pickups, and transportation
  • Provide transportation to participants for medical and other essential appointments, as needed
  • Complete and update plans of care to guide participants through goal-making and achieving self-sufficiency
  • Connect participants to ongoing means of support and services based on individualized service plans and goals
  • Educate participants on various topics of community integration including but not limited to budgeting/financial literacy, digital literacy, household maintenance, independent healthcare navigation, etc.
  • Complete intakes and determine eligibility for services based on prospective program participant needs and staff capacity
  • Participate in staff meetings, ongoing trainings, and other staff development opportunities
  • Case note and maintain case file forms
  • Assist in the completion of monthly, semi-annual, and annual grant program reports
  • Update and maintain databases and spreadsheets for reporting and tracking outcomes
  • Other duties as assigned

Requirements

  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
  • Current driver’s license and ability to maintain a clean driving record

Nice to have

  • Bachelor’s degree
  • 2-3 years’ experience working in refugee resettlement or a related casework-type field
  • Experience working cross-culturally
  • Fluent in Rohingya or Spanish

What we offer

  • Competitive benefits package
  • Employee discount program
  • Gold-level Cigna Healthy Workforce Designation
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