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World Relief seeks a Newcomer Support Specialist - Health to provide comprehensive case management and health navigation to program participants as they work toward meeting individualized goals and learn how to navigate their community independently. This role requires a high degree of flexibility to adapt to the changing needs of program participants and will include job duties in areas intensive case management, healthcare coordination, and tailored education programming.
Job Responsibility:
Enroll participants into programs following applicable grant program guidelines
Assist program participants in navigating the healthcare system, including coordinating specialty appointments, referrals, pharmacy pickups, and transportation
Provide transportation to participants for medical and other essential appointments, as needed
Complete and update plans of care to guide participants through goal-making and achieving self-sufficiency
Connect participants to ongoing means of support and services based on individualized service plans and goals
Educate participants on various topics of community integration including but not limited to budgeting/financial literacy, digital literacy, household maintenance, independent healthcare navigation, etc.
Complete intakes and determine eligibility for services based on prospective program participant needs and staff capacity
Participate in staff meetings, ongoing trainings, and other staff development opportunities
Case note and maintain case file forms
Assist in the completion of monthly, semi-annual, and annual grant program reports
Update and maintain databases and spreadsheets for reporting and tracking outcomes
Other duties as assigned
Requirements:
Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
Current driver’s license and ability to maintain a clean driving record
Nice to have:
Bachelor’s degree
2-3 years’ experience working in refugee resettlement or a related casework-type field