New York Office Operations

• Own the operational excellence and day-to-day experience of the New York office
• Own the onboarding experience for new NYC hires, ensuring they have everything they need to be productive from day one
• Curate a world-class workplace experience that reflects ElevenLabs’ culture–everything from the office aesthetic and vibe to snack selection and thoughtful team rituals
• Troubleshoot, oversee, and support all administrative duties in the office and ensure that the office is operating smoothly
• Manage office supplies inventory and proactively place orders as necessary: serve as the primary point of contact for all workplace vendors, including catering, cleaning, and maintenance
• Develop office policies and procedures, and ensure they are implemented appropriately
• Lead end-to-end logistics for on-site events, including AI hackathons, hiring events as well as on-site team catering and internal celebrations
• Manage office access system, guest registration and security protocols to maintain a safe environment
• Identify opportunities for process and office management improvements
• Coordinate across internal teams and external stakeholders, including senior leaders and partners
• Build structure, processes, and systems that scale with a fast-growing AI company

• Proven operational expertise in managing the day-to-day running of a high visibility office
• Thrives in high pressure environments requiring solid judgement and quick decision making
• Experience acting as the primary point of contact for building management, coordinating with vendors, and overseeing office maintenance and supplies
• Ability to communicate effectively with a wide range of stakeholders, from senior executives and legal partners to vendors and office guests, ensuring a professional and welcoming environment
• A proactive and forward-thinking approach, with a proven ability to anticipate needs, identify inefficiencies, and implement new processes to improve workflow in a fast-paced environment
• Experience in fostering a positive and productive office environment, including planning and executing office-wide events, optimizing resource allocation for maximum impact, and negotiating with vendors to ensure high-quality service and cost-effectiveness
• Based in our New York office, you will be the on-site anchor for our team, ensuring a seamless and positive experience for all employees and visitors

Experience owning or scaling office operations in a high-growth technology company

• Innovative culture
• Growth paths
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend
• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose
• Annual company offsite
• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend