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DELIVER Logo DELIVER · IT - Administration

New Verticals Associate

India, Hyderabad · Job Posted March 18, 2026
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Job Description

The New Verticals Associate is a crucial role within the Deliveroo Skills Centre, focusing on mission-critical operational tasks. This position contributes significantly to maintaining the quality and integrity of our platform by executing a diverse range of responsibilities and supporting Deliveroo's ambitious expansion into new on-demand grocery and retail services. The Associate reports directly to the Skills Centre - Squad Lead.

Job Responsibility

  • Content Moderation: Identify and remove prohibited items from the platform, ensuring strict compliance with Deliveroo's policies and standards
  • Marketing Campaign Execution: Assist in the implementation of marketing campaigns across various platforms, ensuring accuracy and consistency
  • Menu Management: Upload and manage menu items, ensuring data accuracy and consistency across the platform
  • Competitor Analysis: Conduct thorough competitor analysis to support strategic decision-making and maintain Deliveroo's competitive edge
  • Partner Onboarding & Profile Management: Efficiently manage high-volume partner profile setups, ensuring accuracy and swift integration under strict time constraints
  • Autonomous Category Management: Strategically manage product categories by analyzing data, leveraging self-derived insights, and adhering to SOP guidelines to optimize structure and performance
  • Versatile Task Execution: Adaptably manage diverse operational tasks concurrently in a dynamic live environment, demonstrating a readiness to independently acquire new proficiencies

Requirements

  • Detail-Oriented & Compliant: Possesses a meticulous approach ensuring accuracy and adherence to Standard Operating Procedures (SOPs)
  • Organized & Efficient: Proven ability to multitask, prioritize tasks effectively, and meet deadlines consistently
  • Spreadsheet Proficiency: Strong skills in Google Sheets (or MS Excel) for data analysis and manipulation
  • Task Management Software Experience: Familiarity with workflow and tracking tools, specifically monday.com
  • Strong Communication: Demonstrates clear and effective English communication, both written and verbal, for collaborative environments
  • Proactive Discrepancy Reporting: Ability to identify and report discrepancies in real-time to relevant stakeholders or reporting channels for immediate time optimization
  • Problem-Solving & Optimization: An agile self-starter, capable of quickly grasping new tasks, identifying effective workarounds, and implementing time optimization techniques to minimize task timelines

What we offer

  • Monthly in-office team lunch, organised by Facilities
  • Snacks and refreshments: Available at the office
  • Food allowance during on-call shifts
  • Hybrid working and support for working from abroad (refer to formal policies)
  • Monthly commuting allowance paid with your salary
  • Childcare support
  • Learning & Development: Access to RooLearn (learning platform) and mentoring support
  • Employee Referral Bonus
  • On-call meal support: ₹500/day for meals during approved on-call periods
  • Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
  • Medical coverage for you and your family
  • 24/7 access to our Employee Assistance Program for mental wellness
  • Free Headspace subscription for mindfulness and meditation
  • Subsidised gym reimbursement
  • Term life and accident insurance
  • Annual financial wellbeing consultation through EAP
  • Comprehensive health checks through Plum
  • Earned Leave: Generous annual allowance, with extra days depending on your location
  • Casual Leave: Time set aside for personal matters or unexpected events
  • Sick Leave: Dedicated days for when you’re unwell, with additional support for extended illness
  • Public Holidays: A set of national holidays each year, plus the option to take alternative days that matter most to you
  • Volunteering: One paid day off annually to give back to a cause you care about
  • Company Breather: Extra paid time off in December to recharge and reset
  • Bereavement Leave: Compassionate leave tailored to support you through personal loss
  • Wedding Leave: Paid time off to celebrate your special day
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