New Home Consultant

• Guide prospective buyers through the home-buying journey by building relationships, understanding their needs, and helping them find the right home
• Generate sales opportunities through customer referrals, Realtor partnerships, community outreach, and lead follow-up
• Showcase model homes and educate buyers on home features, community benefits, financing options, and the value of homeownership
• Serve as the primary point of contact from initial inquiry through closing, providing exceptional service and proactive communication throughout the build process
• Manage sales contracts, required documentation, backlog activities, and coordination with lenders and internal partners
• Collaborate with construction, lending, and corporate teams to ensure a seamless customer experience and successful home delivery
• Stay informed on local market trends, buyer preferences, and competitive activity to effectively position the community and support business goals
• Maintain the accuracy of community marketing materials and online content while ensuring model homes, sales centers, and community assets remain customer-ready
• Achieve customer satisfaction goals while representing the M/I Homes brand with professionalism and accountability
• Support additional sales, customer experience, and operational initiatives as needed to contribute to community and division success

• 2-5+ years of established sales experience with a demonstrated track record of success both in sales volume and customer satisfaction
• This is a full-time, on-site position. Team members work 5 days a week, which includes weekends
• Must be willing to obtain a Michigan Builders Salesperson license within 2-3 months of employment
• Ability to accomplish goals independently and within a collaborative team environment
• Exhibits confidence, resiliency, and a drive to succeed while providing excellent customer service
• Receptive to training, eager to learn, and committed to applying new knowledge and skills to excel in the New Home Consultant role
• Strong communication, including active listening, observation, negotiation, selling, and organizational skills
• Proficiency in computer skills and willingness to adapt to new technology
• Bachelor’s degree (or equivalent training in sales and marketing) is preferred

Bachelor’s degree (or equivalent training in sales and marketing)

• medical
• dental
• vision
• paid time off
• 401(k) options