CrawlJobs Logo

New Customer Account Manager

edtechjobs.io Logo

EdTech Jobs

Location Icon

Location:
United States of America

Category Icon
Category:
Sales

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

70000.00 - 120000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

We are seeking a dynamic and bold New Customer Account Manager to drive new revenue growth by identifying, engaging, and closing new business opportunities within the K–12 education market. This role is for a seasoned business development professional who thrives on building new relationships from the ground up, navigating complex sales cycles, and tailoring solutions to meet the unique needs of school districts.

Job Responsibility:

  • Prospect Relentlessly: Identify and engage new business opportunities at both the central office and school levels
  • Strategic Territory & Account Management: Operates with a master strategist’s mindset—anticipating moves, mapping outcomes, and cultivating relationships that unlock downstream opportunities—while developing and executing territory plans aligned with company goals, targeting high-potential districts and key decision-makers
  • Consultative Selling: Act as a trusted advisor, deeply understanding the needs of each stakeholder and reframing the value proposition to align with their goals
  • Stakeholder Engagement: Reliably engage with all levels of district leadership, including Superintendents, Directors, and Curriculum Leaders
  • Bold Outreach: Embrace rejection as part of the process and maintain a high level of outbound activity to build an effective pipeline
  • Tailored Presentations: Deliver compelling, customized presentations that resonate with diverse audiences, both in-person and virtually
  • Cross-Functional Collaboration: Foster dynamic interdepartmental partnerships and leverage subject matter expertise at key moments to accelerate progress and drive successful outcomes
  • Technical Acumen: Expertly navigates both sales enablement platforms (like CRMs, lead scoring tools, and analytics dashboards) and literacy-focused edtech platforms—bridging product functionality with strategic insight to accelerate adoption, drive engagement, and support educator outcomes
  • Travel Readiness: Willingness and ability to travel up to 10% to meet with prospects and attend key events

Requirements:

  • Minimum of a Bachelor's degree or equivalent experience
  • Proven track record of 5+ years exceeding sales quotas in a new business development role required
  • Experience within the education technology or services space, literacy/reading products highly preferred
  • Deep knowledge of the K–12 education landscape, including funding cycles, decision-making hierarchies, and instructional priorities highly preferred
  • Demonstrated ability to develop and execute strategic account plans across multiple stakeholders
  • Demonstrated ability to uncover client needs and propose solutions to close new business opportunities and meet new revenue targets on an ongoing basis
  • Proficient user of CRM (Salesforce), MS Office and Google Suites, video conferencing software and other technology-based productivity tools
  • Exceptional verbal and written communication skills, with the ability to adapt messaging to different audiences
  • High emotional intelligence and resilience
  • thrives in a fast-paced, high-rejection environment
  • Experience working with school districts and navigating long sales cycles
  • Ability to think like a consultant—strategically, empathetically, and insightfully—not just as a transactional seller
  • Experience working the whole sales cycle from prospecting to closing deals at both the district and school levels
  • Ability to practice a clear, repeatable strategy used to win new business across multiple accounts
  • Passion for literacy and educational equity, aligned with our mission to “create opportunity for every student through the power of literacy”

Nice to have:

  • Experience within the education technology or services space, literacy/reading products
  • Deep knowledge of the K–12 education landscape, including funding cycles, decision-making hierarchies, and instructional priorities
What we offer:
  • Remote First Work Environment
  • Reimbursement to help cover the cost of setting up your home or remote office

Additional Information:

Job Posted:
January 30, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
EdTech Jobs - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for New Customer Account Manager

Customer Program Management Accounts Receivable

Leads customer engagement to ensure that it meets all scope, time, budget and qu...
Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • First Level University degree 3 years' experience in related field or in like roles/businesses
  • Demonstrates a basic knowledge of key operational policies, processes and methodologies applicable to project management
  • Understands project management methods
  • Participates in the company PM Professions community
  • On a development plan leading to higher PM skills.
Job Responsibility
Job Responsibility
  • Reconciliation of customer accounts (Account Receivable (AR))
  • Manage corrective activities in regard to invoice inaccuracies
  • Provide customer service by responding, tracking and resolving customer invoicing inquiries
  • Work with internal stakeholders such as Sales, Operations, Finance, Tax & Credit Analyst of possible adverse relationship issues, e.g. delinquencies, administrative issues etc.
  • Actively manage AR health & targets
  • Coordinate, facilitate, process and follow-up on financial changes (e.g. schedule restructuring, company restructurings, etc.)
  • Support testing of new systems releases as requested
  • Manage and process non-financial changes (e.g. equipment location, billing address, serial number changes)
  • analyzing and ensuring customer information is accurate and up to date in the systems
  • Delinquency Management: Identify Past Dues (current & potential), Make Collection Calls, Manage Collection Letters (Standard Letter), Escalate Collection Activities on Delinquency > 30 Days.
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Account Manager, Customer Experience (B2B)

Amsive is hiring an Account Manager, Customer Experience, with prior experience ...
Location
Location
United States , New York
Salary
Salary:
Not provided
amsive.com Logo
Amsive
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-4+ years of experience managing digital marketing programs across SEO, SEM, and other paid media channels (CTV, Linear TV)
  • 2+ years of experience in agency environment and proven success in managing client relationships
  • Experienced in compiling, documenting, and communicating client requirements to internal stakeholders across departments (creative services, customer intelligence, data/technology, media, production/operations, etc.)
  • Must have experience overseeing implementation or managing and executing multi-channel digital marketing campaigns as main client point of contact
  • Strong written and verbal communication skills, a positive attitude, and the ability to thrive in a collaborative and fast-paced environment
  • Strong project management and organization skills, ability to prioritize and manage multiple projects and inspire trust with team members
  • Strong grasp and demonstrated application of marketing and communication principles
  • Strong proficiency in the Microsoft Office Suite, especially PowerPoint and Excel
  • Demonstrated excellence in building and maintaining profitable client relationships
  • Future-minded individual with a strong desire to contribute to an emerging leader in the omni-channel marketing space
Job Responsibility
Job Responsibility
  • Lead role for client-facing interaction with agency day to day, owner of overall client satisfaction, and proactivity of account to drive marketing goals
  • Work with clients in the B2B and B2C franchise sector (online retail and lead gen for B2C home services solutions)
  • Build empathetic personal relationships with clients and understand their business objectives to ensure partnership satisfaction
  • Become proficient in company designated tools for success in project and account management
  • Create and proactively manage internal timelines for projects and programs through proactive communication
  • Log all resource hours into Amsive designated project management tool (Asana) daily
  • Schedule, organize and facilitate client campaign initiatives across all agency channels
  • hold regular internal meetings to effectively guide client conversation to ensure clarity and productivity
  • Oversee implementation, delivery, and execution of program promise
  • manage client expectations by providing timing and budget implications of scope change requests
  • Fulltime
Read More
Arrow Right

Account Manager / Project Manager

This role blends account management, operations, and creative collaboration in a...
Location
Location
United Kingdom , Uckfield
Salary
Salary:
28000.00 - 32000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication, leadership, and organisational skills
  • proven ability working within Account Management/ Project Management ideally within a Manufacturing or fast moving field
  • A problem-solver with a proactive, can-do attitude
  • Financial acumen, ability to juggle different projects and understand profit and loss/costings
  • Detail-oriented with the ability to juggle multiple priorities
  • Strong team player who can also work independently
  • Proficient in Microsoft Office
  • Comfortable working to tight deadlines and under pressure
  • Ideally a driver, due to location
Job Responsibility
Job Responsibility
  • Build and maintain strong relationships with key UK retail and corporate clients
  • Collaborate with international suppliers to enhance the range
  • Raise purchase orders and order components to meet production needs
  • Manage stock and support production planning for timely delivery
  • Resolve queries with customer service teams, suppliers, and production departments
  • Gain financial understanding to accurately raise costs to customers
  • Support creative projects, from design briefs and photoshoots to marketing campaigns
  • Assist in executing the marketing strategy, including social media and e-marketing
  • Upload new products to e-commerce platforms
  • Be hands-on during peak season, working on-site with suppliers
What we offer
What we offer
  • Excelelnt allowance of 24 days holiday + Bank Holidays, Parking, Pension, Private Medical Insurance, Social events, plus more +++
  • Fulltime
Read More
Arrow Right

Customer Co-ordinator / Account Manager

We are seeking an organised, adaptable, and customer-focused Account Manager to ...
Location
Location
United Kingdom , Tunbridge Wells
Salary
Salary:
26000.00 - 30000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong organisational skills with the ability to adapt quickly to changing priorities
  • Proven experience in client account management or customer service based role
  • Excellent communication and relationship-building abilities
  • Confident in managing multiple priorities under pressure
  • Proficient in using IT systems and databases
  • Professional, proactive, and solutions-focused approach
Job Responsibility
Job Responsibility
  • Manage key client accounts, ensuring smooth contract delivery and meeting service levels agreed within contract
  • Keep clients updated on contract performance and job status
  • Respond to client queries promptly by email and telephone
  • Monitor service delivery to ensure contracted schedules are adhered to
  • Generate and follow up on quotes
  • Build and maintain positive relationships to retain and grow account revenue
  • Prepare KPI reports and participate in client meetings
  • Oversee mobilisation of new client accounts
  • Maintain and update both internal and client systems
  • Complete administration tasks and ensure strong communication between all stakeholders
What we offer
What we offer
  • 22days annual leave + BH, Bonus, flexible start and finish times, progression opps, pension
  • Fulltime
Read More
Arrow Right

New Business Account Manager

As a New Business Account Manager, you will be integral to identifying and secur...
Location
Location
United States
Salary
Salary:
Not provided
4media-group.com Logo
4media group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years of experience in sales with a proven track record of selling communications services in the PR industry
  • Expertise in broadcast, digital, content production, and/or influencer marketing to brands and agencies
  • Proven ability to drive sales and develop long-term relationships with key stakeholders
  • At least 3-5 years of experience in inside sales, business development, or lead generation roles
  • Bachelor’s degree in Communications, Business, or a related field (or equivalent work experience)
  • Proficiency in CRM systems (e.g., Salesforce, ZoomInfo)
  • Excellent written and verbal communication skills, with the ability to present in a strategic customer centric and persuasive manner
Job Responsibility
Job Responsibility
  • Generate leads, prospect new business, and sell content, communications and digital services to brands and agencies
  • Foster and develop strong, lasting relationships with key decision-makers across corporations, PR agencies, and brands
  • Collaborate with internal teams to develop tailored solutions based on client needs, market insights, and industry trends
  • Support client engagement, ensuring exceptional service delivery and long-term partnerships
  • Work alongside media planners, PR specialists, and senior sales teams to create integrated communications strategies for clients
  • Provide regular updates on sales pipeline, market trends, and client feedback to senior leadership
What we offer
What we offer
  • Health, dental, and vision insurance
  • 401(k)
  • Flexible paid time off
  • Career development opportunities
  • A collaborative team environment
  • Performance-based incentives (commission & bonuses)
  • Fulltime
Read More
Arrow Right

Account Manager, Strategic Accounts

The Account Management team looks to deepen relationships with customers, explor...
Location
Location
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Generally, 7+ years experience in account management, inside sales, customer success or other relevant business areas
  • Proven experience selling Enterprise SaaS products across a global account footprint
  • Experience establishing communication and engagement with prospects, and trust over the phone and on video across several countries and cultures
  • Experience meeting or exceeding performance goals
  • Experience managing high-revenue customer engagements with Enterprise-level customers
  • Experience managing complex, end-to-end sales cycles
  • Experience working with Channel Partners & GSIs to retain and grow customer accounts
  • Understanding of the typical SaaS Customer Journey and experience guiding customers through risk scenarios
  • Experience using Salesforce, Clari and Tableau
  • Experience analysing data to support identifying opportunity and projecting growth trajectories
Job Responsibility
Job Responsibility
  • Accelerate revenue growth by using existing customer footprints to maximize expansion through a tops-down, solution-oriented approach
  • Develop Senior and Executive relationships over video conferences and in-person
  • Manage high-value renewals & expansion across a sizable product portfolio
  • Oversee growth opportunity management and sales cycles end-to-end
  • Partner with our Sales team on account planning and driving total book of business growth through competitive, market and white space analysis
  • Increase customer awareness of Atlassian's product portfolio to discover cross-sell and upsell opportunities
  • Maintain an understanding of product updates and new offerings and articulate those improvements to customers and our solution partners
  • Forecast accountability for your owned book of business
  • Identify pockets of risk in your Customer's portfolio and assessing solutions to reduce issues before they impact customer satisfaction
  • Manage up internally to provide awareness and advocacy of customer needs
What we offer
What we offer
  • Health and wellbeing resources
  • Paid volunteer days
  • Fulltime
Read More
Arrow Right

Manager, Technical Account Management

In this role you will lead a team of Technical Architects who serve as the bridg...
Location
Location
United States , New York
Salary
Salary:
230000.00 - 260000.00 USD / Year
hightouch.com Logo
Hightouch
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years of people management experience, preferably leading technical customer-facing teams
  • Proven track record of building and scaling high-performing teams in fast-growing environments
  • Experience developing talent and creating career growth paths for technical professionals
  • Strong coaching and mentorship abilities with a focus on both technical and soft skill development
  • 8-10 years of experience in client-facing and/or technology-focused roles combining business acumen with technical expertise
  • Deep understanding of enterprise software implementations, APIs, databases, and data integration systems
  • Experience with customer success methodologies, metrics, and best practices
  • Proven ability to manage complex technical projects with multiple stakeholders
  • Exceptional communication and presentation skills with ability to influence at all organizational levels
  • Strong analytical and problem-solving abilities with a data-driven approach to decision making
Job Responsibility
Job Responsibility
  • Build, hire, and develop a high-performing team of Technical Architects focused on our largest Enterprise customers
  • Provide mentorship, coaching, and career development opportunities for team members
  • Establish team goals, performance metrics, and accountability structures that drive customer success outcomes
  • Foster a culture of continuous learning and technical excellence within the team
  • Drive retention and expansion strategies for our largest Enterprise customers in partnership with Sales leadership
  • Develop and implement scalable processes for customer onboarding, success planning, and expansion
  • Analyze customer health metrics and develop proactive intervention strategies
  • Ensure consistent delivery of technical expertise and guidance across all customer engagements
  • Maintain deep technical knowledge of Hightouch's platform and stay current with product developments
  • Establish technical best practices and standards for customer implementations
What we offer
What we offer
  • Meaningful equity compensation in the form of ISO options
  • Offer early exercise and a 10 year post-termination exercise window
  • Fulltime
Read More
Arrow Right

HPE Aruba Services Account Manager

Renewal Sales Account Manager works within assigned customer accounts (direct an...
Location
Location
Mexico , Guadalajara
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University or bachelor’s degree preferred, or equivalent experience
  • 4-7 years of relevant work experience or equivalent
  • Demonstrated success in achieving progressively higher quota is desired
  • Excellent relationship management and customer understanding expertise
  • Proactive escalation management
  • Strong account and opportunity planning and development skills for a variety of accounts
  • Demonstrates deep support services and renewal management expertise (portfolio, processes, data analysis, and tools)
  • Good knowledge of the company’s other offerings, strategic initiatives, technical trends, partner and competitor products, and strategies within the assigned solution set
  • Solid presentation and proposal expertise for a variety of renewals and contributions to new business development
  • Good business, sales, and financial acumen
Job Responsibility
Job Responsibility
  • Develops close customer/partner relationships
  • Manages support services, renewals, conversions, and upsells for an assigned set of varied installed base accounts
  • Focus on growing contractual renewals, attach, and new businesses for small-to-mid accounts
  • Uses solid account and renewal planning techniques, analytics, and a lifecycle approach to create proposals that meet customer/channel partner needs and grow HPE’s annuity business
  • Owns varied end-to-end renewal cycles aligned with the budgetary cycle, from account planning to driving customer engagement
  • Negotiates price and drives successful deal closure
  • Qualifies and pursues various services upsell and identifies new opportunity leads within their accounts to replace installed base sales erosion and grow accounts
  • Passes sales leads to the extended team for developing and presenting more complex support and product offerings
  • Maintains knowledge of competitors to strategically position the company's products and services
  • Accurately forecasts renewal orders and maintains pipeline and opportunities, following standard procedures and using tools/resources effectively
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy