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Join Our Team at Renault Retail Group Orpington. We’re looking for an experienced New Car Sales Executive to join our welcoming, customer‑focused team on Crofton Road, directly opposite Orpington Train Station. Our modern showroom features the latest Renault and Dacia vehicles, including electric, hybrid, and family‑friendly models. You’ll be working in a supportive environment where clear communication, professionalism, and positive customer experiences shape everything we do.
Job Responsibility:
Engage with customers in the showroom and understand their needs
Present new Renault and Dacia vehicles, including electric and hybrid models
Arrange and conduct customer test drives
Introduce finance and insurance products in a clear, FCA‑compliant way
Use Keyloop Showroom to manage enquiries, update CRM records, prepare quotations, create sales orders, process part‑exchanges, and schedule handovers
Maintain accurate follow‑up actions through Keyloop’s integrated tools to support timely customer communication
Use CitNOW to record and share personalised vehicle videos, provide live walk‑arounds, and communicate through its two‑way messaging features
Manage customer engagement and lead responses through Keyloop’s digital lead management tools, ensuring enquiries are responded to promptly
Support customers from first enquiry through to final handover with a helpful, organised, and professional approach
Requirements:
Recent experience in motor retail sales, ideally within a main dealer
A clear communicator with a calm, helpful, and professional manner
Comfortable working with transparent and achievable sales targets
Organised and customer‑focused, with confidence when presenting vehicles, finance options, and additional products
Able to work confidently with digital systems, including CDK Drive, Keyloop Showroom and CitNOW, or transferable dealership software experience
Experience presenting finance and product options in line with FCA expectations, including structured discussions around vehicle price, part‑exchange valuations, customer budgets, and product choices
A full UK driving licence is essential for conducting customer test drives and for eligibility for the company car scheme
What we offer:
33 days’ annual leave including Bank Holidays (option to buy or sell additional days)
Pension scheme with life assurance
Staff discounts on vehicles, parts, servicing, and accessories
Access to our company loan car scheme
Share Incentive Scheme
Mortgage and pension advice seminars
Excellent manufacturer training and clear career development opportunities