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Sytner BMW Maidenhead has an exciting opportunity for a passionate, ambitious and results-driven New Car Sales Performance Manager to join our leadership team. Reporting directly to the Head of Business, this role has been specifically designed to focus purely on driving new car sales performance. Unlike traditional sales management positions, responsibility for stock management, vehicle preparation, demonstrator management, pricing administration and other operational process sits within our dedicated Sales Operations function, allowing you to devote 100% of your time to leading and developing a high-performing sales team. You will lead our New Car Business Manager, Sales Executives and Product Expert, creating a culture of accountability, energy and performance whilst delivering an exceptional customer experience.
Job Responsibility
Driving new vehicle sales performance through exceptional enquiry management and conversion
Leading from the front by personally engaging customers, closing sales opportunities and maximising finance penetration
Developing and executing targeted prospecting strategies to generate new business opportunities
Creating and delivering a structured plan to engage daily service customers and convert them into future vehicle sales opportunities
Coaching and developing the sales team to improve individual and collective sales performance
Driving improvements in Finance & Insurance performance through regular coaching, observation and development sessions
Recruiting, onboarding and developing future sales talent
Conducting regular one-to-one reviews, performance discussions and development plans with team members
Monitoring sales activity, conversion rates and key performance indicators to identify opportunity
Creating a highly motivated, engaged and customer-focused sales environment
Supporting the delivery of retailer events, campaigns and sales initiatives to maximise market share and profitability
Requirements
Proven track record of delivering strong sales and finance performance within the motor industry
Exceptional leadership, coaching and people development skills
Ability to motivate, engage and inspire a team to achieve ambitious targets
Excellent communication and relationship-building skills
Strong commercial acumen with a focus on maximising sales opportunities
Passion for delivering outstanding customer experiences
High levels of energy, resilience and personal accountability
Ability to identify opportunities, challenge the status quo and implement innovative sales strategies
Desire to continually improve both personal and team performance
What we offer
Enhanced Holiday Entitlement – 33 days inc. bank holidays
Industry-leading Maternity, Paternity and Adoption Pay