New Business ITSM Sales Executive Job at Global Technology Solutions Ltd. (Watford)

New Business ITSM Sales Executive

We’re seeking an experienced New Business Solutions Sales Executive with a prove...

Location

United Kingdom , Watford

Salary:

60000.00 - 80000.00 GBP / Year

Global Technology Solutions Ltd.

Expiration Date

Until further notice

Requirements

Proven experience in new business lead generation and solution sales within ITSM, IT services, or MSP environments
Demonstrated success selling ITSM or automation-based integration solutions (e.g., ServiceNow, Jira, or similar)
Strong understanding of managed services, outsourcing models, and recurring revenue sales structures
Experience managing complex B2B sales cycles involving multiple stakeholders and technical evaluations
Excellent communication, presentation, and consultative selling skills
Self-starter mentality with a strong ownership mindset and bias for results
Domain knowledge of ITSM frameworks (ITIL, SIAM, etc.)
Understanding integration platforms, automation tools, or workflow orchestration solutions
Experience of selling into MSPs or enterprise IT service teams, or, reseller experience

Job Responsibility

Drive proactive new business acquisition through outbound prospecting, targeted campaigns, and strategic networking within the ITSM / MSP sector
Identify and engage key decision-makers across IT, Operations, and Service Management functions
Qualify, nurture, and convert leads into opportunities through a consultative, value-driven approach
Develop tailored engagement strategies leveraging CRM and sales intelligence tools (HubSpot, Salesforce, LinkedIn Sales Navigator)
Lead discovery sessions to uncover client pain points around ITSM, integration, and automation
Deliver solution-oriented demos and workshops, aligning our services to customer use cases and business outcomes
Navigate complex, multi-stakeholder sales cycles with precision and persistence
Own the full sales cycle — from prospecting and qualification to negotiation, close, and successful handover to the delivery team
Position our solutions as strategic, outcome-driven partnerships that enhance efficiency, visibility, and automation for clients
Stay current with trends in ITSM platforms (ServiceNow, BMC, Freshservice, Jira Service Management, etc.), integration tools, and service automation technologies

What we offer

Commission
Initial onboarding includes a 1-week induction and culture immersion at our Finnish headquarters
Collaborative, innovative environment with a focus on professional growth, autonomy, and shared success

Fulltime

New Business ITSM Sales Executive

We’re seeking an experienced New Business Solutions Sales Executive with a prove...

Location

United Kingdom , Watford

Salary:

60000.00 - 80000.00 GBP / Year

Global Technology Solutions Ltd.

Expiration Date

Until further notice

Requirements

A HUNTER!! ITSM industry new business experience is a must
Proven experience in new business lead generation and solution sales within ITSM, IT services, or MSP environments
Demonstrated success selling ITSM or automation-based integration solutions (e.g., ServiceNow, Jira, or similar)
Strong understanding of managed services, outsourcing models, and recurring revenue sales structures
Experience managing complex B2B sales cycles involving multiple stakeholders and technical evaluations
Excellent communication, presentation, and consultative selling skills
Self-starter mentality with a strong ownership mindset and bias for results
Domain knowledge of ITSM frameworks (ITIL, SIAM, etc.)
Understanding integration platforms, automation tools, or workflow orchestration solutions
Experience of selling into MSPs or enterprise IT service teams, or, reseller experience

Job Responsibility

Drive proactive new business acquisition through outbound prospecting, targeted campaigns, and strategic networking within the ITSM / MSP sector
Identify and engage key decision-makers across IT, Operations, and Service Management functions
Qualify, nurture, and convert leads into opportunities through a consultative, value-driven approach
Develop tailored engagement strategies leveraging CRM and sales intelligence tools (HubSpot, Salesforce, LinkedIn Sales Navigator)
Lead discovery sessions to uncover client pain points around ITSM, integration, and automation
Deliver solution-oriented demos and workshops, aligning our services to customer use cases and business outcomes
Navigate complex, multi-stakeholder sales cycles with precision and persistence
Own the full sales cycle — from prospecting and qualification to negotiation, close, and successful handover to the delivery team
Position our solutions as strategic, outcome-driven partnerships that enhance efficiency, visibility, and automation for clients
Stay current with trends in ITSM platforms (ServiceNow, BMC, Freshservice, Jira Service Management, etc.), integration tools, and service automation technologies

What we offer

commission
initial onboarding includes a 1-week induction and culture immersion at our Finnish headquarters
Collaborative, innovative environment with a focus on professional growth, autonomy, and shared success

Fulltime

ITSM New Business Sales Consultant

We’re looking for a high-performing ITSM New Business Sales Consultant to drive ...

Location

United Kingdom , Watford

Salary:

60000.00 - 80000.00 GBP / Year

Global Technology Solutions Ltd.

Expiration Date

Until further notice

Requirements

Proven track record in new business ("hunter") sales within ITSM, IT services, or MSP environments
Experience selling ITSM, automation, or integration solutions
Strong understanding of managed services and recurring revenue models
Ability to manage complex B2B sales cycles
Excellent communication and consultative selling skills
Highly self-motivated with a results-driven mindset

Job Responsibility

Proactively generate and win new business across MSPs and enterprise organisations
Identify, engage, and influence key decision-makers in IT, Operations, and Service Management
Build and execute strategic prospecting plans using tools like HubSpot, Salesforce, and LinkedIn Sales Navigator
Develop a strong pipeline through outbound activity, networking, and targeted campaigns
Lead discovery sessions to uncover client challenges and opportunities
Position ITSM, integration, and automation solutions aligned to business outcomes
Deliver compelling demos, proposals, and workshops
Manage the full sales cycle from prospecting through to close and handover
Navigate complex, multi-stakeholder sales environments
Maintain accurate forecasting and pipeline visibility

What we offer

1-week onboarding and cultural immersion at HQ in Finland
Global presence across the UK, Europe, and the US
Strong focus on autonomy, progression, and professional development

Fulltime

Itsm Sales Executive

We are seeking a high-performing ITSM Sales Executive with a proven track record...

Location

United Kingdom , Reading

Salary:

40000.00 GBP / Year

Global Technology Solutions Ltd.

Expiration Date

Until further notice

Requirements

Proven success in ITSM solution sales
Minimum of 3 years' B2B sales experience
Strong track record in both new business acquisition and account development
Excellent negotiation, communication, and commercial skills
Confidence engaging with senior stakeholders and decision-makers
Self-motivated, results-driven, and highly accountable
Knowledge of ITSM frameworks such as ITIL or SIAM
Degree educated (business/management preferred) or equivalent experience

Job Responsibility

Drive new client acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement
Identify and engage key decision-makers across IT, Operations, and Service Management
Build, manage, and maintain a qualified sales pipeline
Own the full sales cycle from initial engagement through to close and handover
Develop and expand existing customer relationships, identifying upsell and cross-sell opportunities
Act as a trusted advisor, supporting clients on their ITSM improvement journey
Conduct regular account reviews to ensure long-term success and satisfaction
Collaborate with internal delivery teams to ensure successful project execution and uncover further growth opportunities
Forecast against sales targets and provide regular progress updates
Maintain accurate and up-to-date CRM records

Fulltime

Senior Solution Sales Executive

As an Enterprise Solution Sales Executive for Jira Service Management (JSM), you...

Location

United States , San Francisco

Salary:

Not provided

The Muse

Expiration Date

Until further notice

Requirements

Minimum 5+ years of enterprise software sales experience
Proven success selling ITSM, ESM, workflow/automation, digital transformation or other complex enterprise solutions
Demonstrated track record of consistently meeting or exceeding quota in a high-growth environment
Strong understanding of ITSM/ESM industry trends and the competitive landscape
Experience leading multistakeholder, consultative sales cycles involving both business and technical buyers, including C-level and VP-level executives
Excellent communication, storytelling, and presentation skills
comfortable engaging with CIO, VP IT Ops, Heads of Service Management, and technical evaluators
Strong collaboration skills with crossfunctional

Job Responsibility

Expert Product Selling: Act as a knowledge leader in ITSM and ESM industry trends to inform sales strategies and the positioning of Jira Service Management within the broader Atlassian platform
Own EndtoEnd JSM Sales Motions: Lead the full sales cycle for JSM-focused opportunities in your territory from prospecting and discovery through solution design, business case, negotiations, and close
Sales Strategy Development: Collaborate with Account Executives, Account Managers, and Sales Development to develop and execute territory and account strategies that drive net new revenue and expansion across Enterprise accounts
Customer Engagement & Value Selling: Engage with customers to deeply understand their business drivers, service management pain points, and transformation priorities
Build compelling value hypotheses and ROI cases that connect JSM to measurable outcomes (e.g., MTTR, change failure rate, agent productivity, cost per ticket)
Competitive Takeouts & Cloud Migrations: Lead competitive campaigns against incumbent ITSM vendors (e.g., ServiceNow, BMC, Ivanti) and drive cloudfirst motions, including migrations from Jira Service Management Data Center to Cloud
CrossFunctional Collaboration: Partner closely with Solution Engineers, Customer Success, Marketing, and our Partner Ecosystem to align on plays, run coselling motions, and ensure successful customer adoption and expansion
Forecasting & Pipeline Management: Build, manage, and accurately forecast a robust pipeline in your territory, applying MEDDPICC (or similar valuebased methodology) to drive deal progression and predictability
Field & Product Feedback Loop: Act as the voice of the customer to internal stakeholders, sharing insights on product gaps, competitive dynamics, and market trends to help shape Atlassian's JSM roadmap and gotomarket strategy

What we offer

Health and wellbeing resources
Paid volunteer days
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
FSA
HSA With Employer Contribution

Fulltime

Sap Application Performance Manager

We are currently seeking a SAP Application Performance Manager to join our team ...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree (Computer Science/Information Technology/Electronics & Communication/ Information Science/Telecommunications)
Experience - 8–10 years of specialized experience supporting SAP O2C and TM modules within enterprise-scale AMS or application support frameworks
Core S4H SD Expertise - Deep configuration knowledge of Sales Order & Contract Management, Pricing, Credit, Dispute, and Consignment processes
Advanced S4H TM Architecture - Proven expertise in Side-car TM configuration, Freight Rate Management/Settlements, FU/FO setup, and logistical planning
Logistics Integration - Exposure to Last Mile Delivery (LMD) models and route settlement automation
Cross-Process Architecture - Good upstream and downstream integration knowledge linking O2C-TM with R2R, P2P, and Master Data Management (MDM) streams
Advanced proficiency in SPRO configuration, complex business workflows, and master data structures
Ability to conduct baseline ABAP debugging and navigate BRF+ structures from a functional analysis standpoint
Practical experience leveraging SAP Fiori apps to execute, test, and optimize standard business processes
Good experience navigating ServiceNow (SNOW) for ITSM and Azure DevOps (ADO) for change management

Job Responsibility

Own end-to-end analysis, debugging, and timely resolution of critical O2C and TM incidents to ensure zero business disruption
Conduct deep-dive Root Cause Analysis (RCA) to establish definitive corrective and preventive action plans under ITSM/SLA governance
Accountable for the functional validation of CI/CD changes, continuous regression testing, and cross-module integration testing
Lead User Acceptance Testing (UAT), orchestrate key-user training, and drive hypercare support loops during new rollout phases
Drive high-priority functional incident calls, executing immediate operational workarounds to mitigate major system crises
Convert incident trends into formalized problem tickets and feature requests, collaborating with product teams to prioritize backlog items
Review and validate Functional Design (FD), Technical Design (TD), and automation test scripts during Knowledge Transfer (KT) checkpoints
Retain, document, and scale SAP O2C-TM process knowledge within IT Operations by mentoring junior engineers and creating Knowledge Base (KB) articles
Partner with internal IT Performance/Project Managers, ABI Business Stakeholders, and external vendor teams across global zones
Lead functional validation cycles during major S4 HANA upgrades and scheduled system maintenance windows

Fulltime

Principal, Managed Services Portfolio and Technical Delivery Leader

Turnberry Solutions is seeking a Principal, Managed Services Portfolio and Techn...

Location

United States , Minneapolis

Salary:

170000.00 - 190000.00 USD / Year

Turnberry Solutions

Expiration Date

Until further notice

Requirements

10+ years of experience in consulting, managed services, or enterprise IT operations leadership
Proven experience operating in a hybrid consulting and MSP leadership environment
Demonstrated success leading large-scale operational delivery teams and client-facing managed services engagements
Experience managing Service Delivery Managers, operational leads, or multi-layer delivery organizations
Strong executive communication and stakeholder management capabilities, comfortable in CIO, CTO, and Head-of-Engineering conversations
Hands-on technical leader at some prior point in career
Personally architected, built, or led modernization of production systems and can still hold a deep technical conversation today
Strong working knowledge of cloud platforms (AWS, Azure, or GCP) across architecture, operations, cost, security, and reliability
Cloud certifications are a plus
Demonstrated experience leading application modernization initiatives: legacy-to-cloud migrations, monolith decomposition, replatforming, refactoring, API/integration modernization, and observability uplift

Job Responsibility

Oversee delivery quality, operational performance, and client satisfaction across managed services engagements
Lead and mentor Service Delivery Managers, Support Leads, and operational leadership teams
Drive service stabilization, operational maturity, and scalable governance models across accounts
Serve as executive escalation point for critical delivery, operational, or client issues
Ensure SLA/KPI adherence, operational transparency, and continuous improvement across engagements
Establish scalable governance, reporting, knowledge management, and service review frameworks
Drive operational rigor across Incident Management, Problem Management, Change Management, Service Delivery Governance, Capacity and Demand Management, and Continuous Service Improvement
Serve as the senior technical voice across the managed services portfolio, credible with client architects, CTOs, platform engineering leaders, and security leadership
Own the technical narrative within AMS engagements: absorb customer technical directives, evaluate impact across the supported application estate, and translate them into actionable delivery, modernization, and operational plans
Shape and steer the long-term technical roadmap conversations inside managed services engagements, moving accounts beyond pure run-the-lights operations into modernization, platform evolution, and value-generating engineering work

What we offer

comprehensive healthcare package (medical, dental, vision)
disability and group term life insurance
health and flexible spending accounts
utilization bonus
401(k) with match
flexible time off for salaried employees
parental leave for salaried employees
flexible work arrangements

Fulltime

Account Executive - monday Service

At monday.com, we help teams get more work done. We are the best AI work platfor...

Location

United States , Denver

Salary:

102000.00 - 129000.00 USD / Year

monday.com

Expiration Date

Until further notice

Requirements

3+ years of full-cycle B2B SaaS sales experience
2+ years of experience selling a dedicated ITSM/ESM solution
Full Direct (New Business) sales cycle & Cross-Sale (Expansion) experience required
Partnership experience is a plus
Entrepreneurial mindset and ability to execute
Ability to continuously expand product knowledge and stay up-to-date on industry trends to effectively position against competitors
Demonstrate a strong adherence to process, with a passion for process improvement
Strong customer-facing and presentation skills with ability to establish credibility with executives
Experience negotiating and navigating contracts and legal discussions
Ability to build strong personal relationships, internally and externally

Job Responsibility

Scale our ESM sales by providing expert-level industry, sales, and product knowledge to our customers
Own the full sales cycle for our monday Service product
Work directly with monday.com’s Account Managers to identify ESM opportunities within the existing book of business and co-sell the solution to these customers
Lead discovery and ESM-focused demos to align on business outcomes, while highlighting possibilities and best practices
Develop a comprehensive understanding of monday.com’s solution and connect usage directly to customer ROI
Act as a product owner in an agile environment, developing strategies and coordinating cross-functional support to develop and deliver the #1 ESM product in the market
Stay up-to-date with industry trends to effectively position monday against alternatives, and continuously enhance our offering for scale

What we offer

Competitive salary and benefits
Bonus potential
Some roles are eligible to take part in the company equity incentive program
Monthly stipends for food, wellness, and commuter/remote work
Fully dedicated learning and development team that provides opportunities for employees to grow, gain new skills, master AI tools, and participate in workshops
Award winning work environment
We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
A global work environment with employees in New York, Tel Aviv, London, Sydney, São Paulo, Tokyo, and more

Fulltime

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New Business ITSM Sales Executive

Job Description

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