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New Business Case Manager

United States, Waltham Employment contract 70000.00 - 90000.00 USD / Year · Job Posted June 15, 2026
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Job Responsibility

  • Managing new business email communication and application workflows
  • coordinating medical exams and gathering required records with correct authorizations
  • maintaining accurate policy files and database entries
  • preparing correspondence, policy deliveries, and status updates
  • processing reimbursements and supporting general office tasks such as scanning, mailing, and client phone support
  • assisting with licensing needs and stepping in as backup for front‑desk coverage
  • ensuring organized workspaces and supporting project‑based tasks as assigned

Requirements

  • 4+ years of experience in life insurance or financial‐services operations
  • strong organizational ability with comfort handling high‑volume, multi‑stage workflows
  • excellent communication skills across clients, advisors, and carriers
  • proficiency in Microsoft Word and Excel with the ability to learn industry databases and illustration software
  • sound judgment, reliability, and the ability to work independently with close attention to detail

What we offer

  • 100% employer‑paid healthcare
  • free onsite parking

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