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New Business Associate - Inbound

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Plaid

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Location:
United States , Raleigh-Durham

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Category:

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Contract Type:
Not provided

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Salary:

50616.00 - 66600.00 USD / Year

Job Description:

We work with prospective customers to help them navigate and evaluate our solutions so that any business can become a fintech. At Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, and Betterment, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. #LI-Hybrid Our sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services can benefit from better financial technology, and that many industries that don't currently consider themselves to be FinTech actually are. You'll be the one helping us achieve this vision. As a New Business Associate, you'll manage inbound leads and be the first point of contact for most new companies we work with. You'll handle the entire opportunity qualification cycle and work closely with marketing, sales, and business operations to drive successful progress towards our revenue acquisition goals. The ideal candidate is customer centric, goal-oriented, a collaborative team player, and excited to work in a fast-paced environment.

Job Responsibility:

  • Manage inbound leads and own outreach to new companies, serving as the primary point of contact for new customers
  • Help new developers get started with Plaid and answer questions about our products
  • Identify the most promising developers and verticals to help us grow
  • Work with our product and engineering teams to integrate customer and product feedback
  • Collaborate closely with growth marketing to provide feedback and strategize on new content campaigns

Requirements:

  • Exceptional communication and interpersonal skills
  • Interest in financial services and technical products, a desire to get more technical and the ability to learn the ins and outs of Plaid's APIs
  • Strong problem-solving abilities and a customer-centric mindset
  • A positive attitude, resilience, and a passion for continuous learning
  • Excellent time-management skills, can prioritize tasks appropriately, and work to streamline processes
  • Strong problem-solving abilities and a customer-centric mindset
What we offer:
  • medical, dental, vision, and 401(k)
  • equity and/or commission

Additional Information:

Job Posted:
January 13, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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