New Business Advisor - Probate

As a New Business Advisor for Probate, your primary responsibility is to handle new client enquiries with confidence, clarity and care. You will be the first point of contact for individuals seeking guidance, ensuring they receive accurate information and a positive initial experience with our firm. Your work will focus on understanding client needs, providing clear explanations, preparing quotes, and converting enquiries into new instructions. This is a fast‑paced role where excellent communication skills and the ability to build rapport quickly are essential. While the core of your role centres on new business handling, you will also support the team with light general paralegal‑style duties, helping to ensure that newly‑opened matters transition smoothly to solicitors.