New Business Administrator

• Proactively identify and pursue new business opportunities for wastewater servicing contracts
• Respond to inbound enquiries and generate outbound leads through calls, emails, and CRM outreach
• Build and maintain strong relationships with new and existing customers to understand their servicing needs
• Prepare tailored service agreements for all new enquiries and installations, follow up and secure contracts
• Set up and manage new service contracts, ensuring accurate documentation and timely, professional communication
• Maintain and update CRM systems (Clik) and spreadsheets with lead and customer data
• Collaborate with internal teams to coordinate service delivery, including scheduling, transport logistics and account setup
• Source networking opportunities and collaborate with Marketing to promote RA Dalton’s servicing solutions
• Monitor market trends and competitor activity to identify growth opportunities
• Support the Service Manager in strategic planning and departmental development
• Assist the Service team with day-to-day operations and administrative tasks

• Proven experience in a sales, business development or customer acquisition roles – ideally within the wastewater, environmental services or facilities management sectors
• Strong understanding of service-based sales cycles, including lead generation, qualification and conversion
• Excellent communication and negotiation skills, with the ability to build rapport and trust with clients
• Confident in handling both inbound and outbound sales activity, including cold and warm leads
• Proficient in CRM systems (Clik preferred) and Microsoft Office Suite (Excel, Word, Outlook)
• Highly organised with the ability to manage multiple leads, contracts and follow-ups simultaneously
• Commercial awareness and the ability to identify opportunities
• Self-motivated and target-driven, with a proactive approach to achieving sales goals
• Strong team player who can collaborate effectively with internal departments

Knowledge of wastewater treatment systems, servicing requirements or environmental compliance (desirable but not essential—training provided)

• Private medical insurance
• Private dental insurance
• Company Pension Plan
• Bonus Scheme / Annual Profit-Sharing Scheme
• Company Events
• Free parking / On-site parking
• Workwear provided
• Training and development
• Opportunities for professional growth